Andres Luera | Page 7

Took care of the recall and oil change . The process was fast and smooth. Happy The process was fast and smooth. Happy More

by MANISH220 Verified Customer Verified Customer

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After the service, I paid and went home, but I noticed that the maintenance sign is still on. It appears every time I start the car, making me question whether the maintenance was actually performed. I le that the maintenance sign is still on. It appears every time I start the car, making me question whether the maintenance was actually performed. I left multiple messages by calling, but only one person returned my call. They assured me they would follow up, but I haven’t received any furth er updates. More

by Mohammed Shareef Verified Customer Verified Customer

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My car was taken for the appointment as promised I was told it would take an hour and a half it actually was shorter than that which I appreciated told it would take an hour and a half it actually was shorter than that which I appreciated More

by knewsh Verified Customer Verified Customer

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Overall service was good as usual but this time took double or more time than initially mentioned. double or more time than initially mentioned. More

by kapadpa Verified Customer Verified Customer

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I was a walk in for an oil change and a brake light out. I was ready to camp out for hours. The waiting area is very comfortable. My car was finished in half the time zi thought! Love this service departme I was ready to camp out for hours. The waiting area is very comfortable. My car was finished in half the time zi thought! Love this service department!! More

by LSINGS Verified Customer Verified Customer

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Andres didn’t even explain the recommended additional services my car needs, he didn’t provide the report until I asked for it! services my car needs, he didn’t provide the report until I asked for it! More

by alvarado.salome Verified Customer Verified Customer

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No one wants to unexpectedly need 4 new tires, brakes etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert kno etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert knowledge and experience. The options and their recommendations they presented were perfect and they never once “ fast talked” Or spoke over my head. Kevin was honest, professional and even empathetic! Sincerely, Carla Holmes PS:The good coffee in the waiting lobby was a nice touch (smile) More

by CTAVARES100 Verified Customer Verified Customer

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Good job explaining everything. Pretty speedy considering the volume. Feel comfortable with this Honda dealership with my 12 year old civic hybrid! Pretty speedy considering the volume. Feel comfortable with this Honda dealership with my 12 year old civic hybrid! More

by BECKYLB517 Verified Customer Verified Customer

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I had scheduled service at 1030. I dropped off my car at the scheduled time and was told it would be “a couple of hours” so I arranged for a ride to not have to wait at the dealershi I dropped off my car at the scheduled time and was told it would be “a couple of hours” so I arranged for a ride to not have to wait at the dealership. I did not received a call for pick up until 630PM. Eight hours for a scheduled 30K maintenance check and being told it would only be “a couple hours” was disappointing. More

by jtarpey119 Verified Customer Verified Customer

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Great service. Andres was very professional and the service was great. Would definitely recommend again Andres was very professional and the service was great. Would definitely recommend again More

by dhsiung1 Verified Customer Verified Customer

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