Andrew Bailey
Andrew Bailey at Orem Toyota

Andrew Bailey

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
272 Reviews
4.7

272 Reviews

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272 Reviews of Andrew Bailey

October 29, 2025

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Employee Rating

I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou More

by jac0b.R0b3rts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou More

by jac0b.R0b3rts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Orem Toyota responded

We appreciate your detailed feedback and are glad our team respected your knowledge and needs during your visit. Thanks for choosing Orem Toyota.

October 29, 2025

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Employee Rating

Quick, fast and professional. Disappointed the car was not washed and vacuumed. Waiting area was spacious and clean. More

by RVANWAGONER145
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 25, 2025

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The service was great. They were very fast and efficient. I appreciated that they came to find me and tell me when my car was finished. More

by ADRIENNEBUNDERSON
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2025

Orem Toyota responded

Thank you for sharing your experience. Our team at Orem Toyota values efficiency and clear communication. We’re glad we could assist you promptly.

October 10, 2025

Dealership Rating
Employee Rating

Follow up on issues seems a bit slow. My salesman was excellent. The Accessory Department is slow, overworked, or disinterested. More

by frank.young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Orem Toyota responded

We're glad to hear our team provided excellent service, but we're concerned about your experience with the Accessory Department. Please reach out so we can better address this for you.

September 06, 2025

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I am only doing this review because it’s been emailed to me about 5 times More

by mcbowen12
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Orem Toyota responded

Hello, Here at Orem Toyota, it is always our goal to provide five-star customer service, and we'd like to speak with you to address any feedback you have. Please reach out to us when you have a moment. Thank you, Customer Relations Manager 801-223-4406

August 28, 2025

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Employee Rating

Pretty slow for basic services. Our vehicle was done for at least a half hour before they were ready with the paperwork. More

by sheehmi1
Service Price Transparency
Workmanship
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Recommend Dealer
No

August 07, 2025

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I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma More

by lindaeubanks
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Orem Toyota responded

Hello Linda, Thank you for sharing your review with us. We appreciate your patronage and feedback here at Orem Toyota. If you would like to further discuss your feedback about our pricing, please feel free to reach out to us directly. Thank you, Customer Relations Manager 801-223-4406

August 01, 2025

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Employee Rating

They did a great job. I was in and out quickly. Everything was done well/ More

by hanksjanelle13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Orem Toyota responded

We're glad you had a smooth experience at Orem Toyota. Thank you for sharing your review.

July 04, 2025

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Employee Rating

We’re able to take care of all my truck’s issues in a timely More

by joshjonsson80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

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