Andrew Dubanik | Page 3

I was in on 7/21 for an oil change & tire rotation. I also asked for my stop/start feature to be checked. I was told my Mike Castori it would cost $600 plus labor, I declined this due to the price. Whe I also asked for my stop/start feature to be checked. I was told my Mike Castori it would cost $600 plus labor, I declined this due to the price. When I got home I recalled having that checked in March of 2025, so that should have been under warranty. Mr Castori never checked my history, he totally dropped the ball. I called the service department a few days later & spoke with Andrew Dubanik. He said that should have been taken care of under warranty, he scheduled an appointment. So long story short, I had to make 2 trips in to the service because Mr. Castori failed to check my history. I bought my Jeep at your establishment & it’s only been serviced there. I could take my business to Fort Myers but I bought the vehicle in Cape Coral & wanted to continue doing business in Cape Coral. Vickie Dempsey More

by SASSYCASS52 Verified Customer Verified Customer

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Andrew Dubanik was very responsive, informative, and has excellent communication skills. I had a bad experience prior, he turned it around for me. I greatly appreciate how kind and professional he was. Than excellent communication skills. I had a bad experience prior, he turned it around for me. I greatly appreciate how kind and professional he was. Thank you! More

by amandaland0320 Verified Customer Verified Customer

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The costumer servís was good, the time I get there they start with my car, sneer all my question start with my car, sneer all my question More

by j.1622@yahoo.com Verified Customer Verified Customer

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Absolutely faultless showed up was greeted the car serviced and happy when it was done with no hiccups at all serviced and happy when it was done with no hiccups at all More

by Digrande.jg Verified Customer Verified Customer

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Andrew was very good at taking care of my problem! Ordered the part had it in the next day. replaced the malfunctioning mirror on my truck! I was very happy with the service! Ordered the part had it in the next day. replaced the malfunctioning mirror on my truck! I was very happy with the service! More

by EGIOFL31 Verified Customer Verified Customer

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Very professional and knowledgeable about service requirements for my Jeep Knows his Jeeps inside and out. requirements for my Jeep Knows his Jeeps inside and out. More

by jfiggemd Verified Customer Verified Customer

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Was very informative and was eager to take care of my Jeep grand Cherokee! He's an excellent representative for your company. Jeep grand Cherokee! He's an excellent representative for your company. More

by dibcathi Verified Customer Verified Customer

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From the moment I spoke to Andrew D. regarding an issue with our vehicle, I knew I would be given correct information as well as the best service. The initial phone call was answered by regarding an issue with our vehicle, I knew I would be given correct information as well as the best service. The initial phone call was answered by AI, but once I got past speaking with “Sophia”, everything went smoothly. Andrew was able to get the vehicle looked at right away instead of days later, as reported by AI. I was kept in the loop of when it was being looked at and the issues found. Eugene H. fixed the issues in record time and the vehicle was finished the same day it was towed to Cape Coral Jeep. He even sent a video of the car and what was found to be the issue. Usually, things don’t go as planned and issues arise, but Andrew and Eugene made the process run smoothly. Highly recommend this dynamic duo. More

by DGriff3466 Verified Customer Verified Customer

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Andrew is absolutely AWESOME! He is the best Service Manager that I've ever had. He takes care of his customers and ensures a superb experience in the Service Department. Andrew i He is the best Service Manager that I've ever had. He takes care of his customers and ensures a superb experience in the Service Department. Andrew is the reason that I changed Dealerships from Fort Myers to Cape Coral. Even though I have to drive further to get to Cape Coral, he's the reason I keep coming back for service. More

by jongrant64 Verified Customer Verified Customer

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Cris was very professional helped us through this call back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. back like to thank him. I’ve given him the best rating possible thanks Mike and Sandy. More

by Sbanks2597 Verified Customer Verified Customer

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