Andrew Fox
Andrew Fox at Mercedes-Benz of Portland
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Andrew Fox

Sales Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1
24 Reviews
4.1

24 Reviews

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24 Reviews of Andrew Fox

February 16, 2024

Dealership Rating
Employee Rating

Awesome experience Both Darien and Andrew were great. They made the process easy as possible. Communicated great and was always available to answer my questions or find the answers to my questions. I rec More

by ARANDELSON
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fox

Feb 19, 2024

Mercedes-Benz of Portland responded

Hello! we're so glad to know Darien and Andrew made your experience at Mercedes-Benz of Portland a great one! Thanks you for recommending us. We appreciate the support!

February 04, 2024

Dealership Rating
Employee Rating

They sold me a 2021 Subaru STI that was 'accident free'. And it wasn't Want to unwind deal More

by BRANDON.GRIMES2POINT0
Recommend Dealer
No

Other Employees Tagged: Andrew Fox

Feb 09, 2024

Mercedes-Benz of Portland responded

Brandon, I regret to see the concern you have shared here and would appreciate the opportunity to speak with you directly. When you are available, please consider reaching out to me directly using the contact below. I hope to speak with you soon. Duncan Ostrander - Sales Manager - 503-525-6241

Feb 09, 2024

BRANDON.GRIMES2POINT0 responded

You have my phone number on file and I’ll be willing to talk to you anytime. The fact is both your sales manager and the sales person heard me and confirmed that I said I do not want a car that’s been in an accident reported or not. The original Technicians report was not given to me at the time of sale and upon getting the original had several issues with it I’m gonna push this all the way to the top it cost me five times as much as the car to prosecute you guys because you guys are crooked, and Mercedes dealership should have more prestige and repetition than try to cheat people

Feb 09, 2024

BRANDON.GRIMES2POINT0 responded

Another thing is the phone number you provided doesn’t even work

January 13, 2024

Dealership Rating
Employee Rating

Very nice. Great customer care! Dale was amazing! He made the transaction quick and painless! More

by TAMMYDANCES
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fox

Jan 15, 2024

Mercedes-Benz of Portland responded

Tammy, We appreciate you taking the time to leave these amazing praises of our team. We hope to provide you with more awesome experiences here at Mercedes-Benz of Portland.

October 14, 2023

Dealership Rating
Employee Rating

Bad customer service left message several time never get a callback talk to person they say somebody called you back still waiting for all More

by Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Oct 16, 2023

Mercedes-Benz of Portland responded

Singh, I'm sorry to learn about your experience. It's not the level of service we aim to provide and it sounds like we've fallen short in this instance. Your feedback is important and I'd appreciate the opportunity to discuss this further with you directly if you're willing. Thank you, Duncan Ostrander - Sales Manager - 503-525-6241

October 10, 2023

Dealership Rating
Employee Rating

Very happy with pre and post sales support from lithia - both Mercedes and mini of Portland More

by Harsha_vardhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Mercedes-Benz of Portland responded

Hello Harsha, thank you for taking the time to speak from your experience with both Mercedes-Benz of Portland and our sister location, MINI of Portland. Both teams would be happy to get the opportunity to work with you again!

September 02, 2023

Dealership Rating
Employee Rating

We have bought several Mercedes from local Mercedes dealerships, but this was our first time purchasing a vehicle from Portland Mercedes. It was by far our best experience so far. Everyone was kind, re More

by Kcarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Nickolas Kalantari

Sep 05, 2023

Mercedes-Benz of Portland responded

Hi Carlson! We're thrilled that your first experience with Mercedes-Benz of Portland was your best one yet! Thank you for your kind words, and we look forward to assisting you again in the future. If you have any questions or need anything else, please reach out anytime!

August 25, 2023

Dealership Rating
Employee Rating

Sold a damaged car. Wouldn’t do anything about it. I was assured it was in really good condition I’d never buy a car from them again More

by electrictande
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 25, 2023

electrictande responded

As I stated 30 mins after receiving car. 2 rims were badly scratched and the roof was dented in were someone or something hit the roof. I have plenty of pics. I was told and saved all correspondence from Mercedes of Portland and driveway. After the week of going back and fourth I was told the car was sold as is. Total xxxx

July 03, 2023

Dealership Rating
Employee Rating

Andrew helped me got a vehicle for my company on time. We did test drive also. And he did text and followed up More

by HTYROGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Mercedes-Benz of Portland responded

Hello, thank you for taking the time to share this kind feedback about your visit here at Mercedes-Benz of Portland. We are happy to hear our team member, Andrew, provided you with an exceptional experience. For any future needs, please continue to keep our team in mind.

June 26, 2023

Dealership Rating
Employee Rating

My Salespeople, Andrew Fox is awesome and because of him I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with More

by AKWENDIGS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Joseph , Cecilia

Jun 27, 2023

Mercedes-Benz of Portland responded

We are happy to know our team members, Andrew and Cecilia, provided you with recommendation worthy service! Offering exceptional service is our please and we look forward to continuing to do this for you and those you recommend to our team here at Mercedes-Benz of Portland.

June 25, 2023

Dealership Rating
Employee Rating

The transaction went well until my temp tag about to expire. When I called DMV trying to get temp tag renewed, then i found out that the dealer never send the application. Then my nightmare begins.It tu More

by Anonymous
Recommend Dealer
No

Other Employees Tagged: Jennifer Joseph

Jun 27, 2023

Mercedes-Benz of Portland responded

Hello, Thank you for taking the time to share your honest feedback. It is regrettable to learn of the level of communication you received on behalf of our team. I would like to address this experience with you further and attempt to earn back your confidence in our team. Please contact the number below at your convenience. I look forward to speaking with you. Thank you. 503-525-6241 Duncan Ostrander Sales Manager

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