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Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
4.9
140 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

English English

4.9

140 Reviews

Write a Review

140 Reviews of Andrew Horne

June 23, 2025

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Employee Rating

Beautiful facilities, and a staff that’s extremely professional and friendly to work with. Thank you! More

by spinellimechanical
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron

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June 14, 2025

Dealership Rating
Employee Rating

MB Princetion is best in class: Management, Sales and Service. I would like to especially recognize Mr. Andy Horne, service advisor, for his outstanding performance through out the many years that I’ve b More

by Makooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael D. Hoehman, Rachel Hoehman , Eddie in service department

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Jun 14, 2025

Mercedes-Benz of Princeton responded

Delivering outstanding customer care with a smile is our top priority! Thank you for your business, and we look forward to seeing you again in the future! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 09, 2025

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Employee Rating

Warm welcome and understanding of issue with the car. Satisfied with the service provided by the dealership. More

by Uttam Jain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 22, 2025

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Employee Rating

Andy was really cooperative and made sure that work is done on time with the good quality More

by bhatrnb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Andy and our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 19, 2025

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Employee Rating

Feel welcomed from the phone call. Will come back again for future service. Recommend to the community More

by sirlinchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 14, 2025

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Employee Rating

Good customer friendly executive and able to address all questions . Car was handed back in clean condition More

by venkat387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 17, 2025

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Employee Rating

Pleasant experience. Andy made the process easy. The communication while it was in service was exceptional. More

by rjrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

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Employee Rating

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Victor Rivera, Michael D. Hoehman, Nicholas Aberin, Maria Agabiti, Robert John Lisi

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Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 11, 2024

Dealership Rating
Employee Rating

The Mercedes-Benz dealer on Route 1 North near Princeton is easy to work with, and offers good quality service. Their staff are knowledgeable and take the time to keep me informed. More

by PJclient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

Dealership Rating
Employee Rating

I recently took my car for a service. Andy was incredibly knowledgeable and friendly, Very satisfied with all the services. Highly recommend 🚗👍 More

by aye772277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

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Oct 19, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Brian, Andy, and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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