Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 6

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
158 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

5.0

158 Reviews

Write a Review

158 Reviews of Andrew Horne

August 26, 2023

Dealership Rating
Employee Rating

The service advisor is very helpful. Great to deal with and always responds to my calls. More

by Abe Darwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 21, 2023

Dealership Rating
Employee Rating

Always ready for drop-off, friendly and very professional. Was contacted to let me know what was needed beyond the scheduled service once tech had begun work. No hard upsell. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 13, 2023

Dealership Rating
Employee Rating

Excellent service, on time, and was at the price quoted! 👍 I’ll return for our next maintenance. More

by Oilmandan
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

We are happy to hear that Andy, and our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 12, 2023

Dealership Rating
Employee Rating

We have always been pleased with Andrew and the service we receive...they're the best!! More

by justdrzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

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Robert is a magic. He fixed my panel in a 30 seconds. Helped me a lot. Thank you 🙌 More

by kattymedvedieva
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

Andrew in service always comes through and the work is exceptional! We'll never go anywhere else. More

by justdrzal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 11, 2023

Dealership Rating
Employee Rating

I needed a new key fob for my Mercedes GLB250 and the service experience was seamless and convenient. Mike from parts coordinated with Andy from service to submit all the paperwork to my extended warrant More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! We are thrilled to hear that you had a successful servicing experience working with Andy!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2023

Dealership Rating
Employee Rating

Andy did a great job getting my Sprinter checked our for upcoming trip inspire of heavy workload. More

by waynetonismith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in our service team and Andy! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2023

Dealership Rating
Employee Rating

Professional service. Nice clean place.Front desk very helpful.We are dealing with you since 1994. More

by bharat.veena
Recommend Dealer
Yes
Aug 04, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2023

Dealership Rating
Employee Rating

Andy went above & beyond to get my car fixed quickly. The communication was outstanding via phone, text & email and all my questions were answered promptly & with honesty I really appreciate not getting More

by chileobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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