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Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 9

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
155 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

155 Reviews

Write a Review

155 Reviews of Andrew Horne

February 02, 2023

Dealership Rating
Employee Rating

Service was prompt as always. This allows me to stay and wait to do some work and then be on my way. Andy was on the ball and very polite. More

by jim.gunnerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 30, 2023

Dealership Rating
Employee Rating

The team in Service is OUTSTANDING! !! Andy Horne is our assigned advisor and we could not be happier with his professionalism and communication. More

by mrliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 30, 2023

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 25, 2023

Dealership Rating
Employee Rating

We have been dealing with Princeton MotorSport since 1983. And Doug Greces has been our salesman from the start, one of the most genuine, honest man I ever met next car you want to buy, buy a Mercedes B More

by Vmazzella69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera, Doug Greces, Michael D. Hoehman

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Jan 30, 2023

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2023

Dealership Rating
Employee Rating

Andy was very polite and helpful with getting my service completed in a timely manner. More

by Bernadette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 15, 2023

Dealership Rating
Employee Rating

It's always so clean and professional. They're also very accomidating and understanding. Customer service shows More

by Rvaldez8800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2023

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2023

Dealership Rating
Employee Rating

Al was friendly at take in and Andy was terrific, service completed timely as usual. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al at check-in Valet

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Jan 07, 2023

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2023

Dealership Rating
Employee Rating

Andy was very helpful and nice. He answered all my questions and and kept me up to date. More

by lbkurfirst
Purchase Time
Recommend Dealer
Yes
Report | Print
Jan 07, 2023

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2022

Dealership Rating
Employee Rating

This is a top notch dealership. The entire team is highly professional. Their service and sales practices are genuine and honest. Since 2006 I have been going to MB of Princeton to More

by Makooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael D. Hoehman

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Dec 06, 2022

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 21, 2022

Dealership Rating
Employee Rating

Every time I come to them they always are very good and what do they always take care everything More

by Emmanuelpaintingremodelingllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 26, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2022

Dealership Rating
Employee Rating

Andy Horne is always patient and helpful, and communicates well in a timely fashion. He makes it easy for me. More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook , Gary Napierkowski Jr.

Report | Print
Oct 11, 2022

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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