Andrew Jennings | Page 8

Came from distance to look at a car. Did the test drive and finally got to talk about price. In addition to the Normal hidden fees ( ie the bogus doc feee not included in the listing p Did the test drive and finally got to talk about price. In addition to the Normal hidden fees ( ie the bogus doc feee not included in the listing price ), there was $3500 in accessories added to the price. Salesman made it seem it was some kind of installed parts, rather than an extended warranty and a windshield coverage plan. The salesman’s played dumb and seem to use it as a negotiation tactic Typical dealer that likes to add fees above their listing price. More

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The dealership facility was clean and comfortable. Ramon Citron was very helpful when addressing the car questions, including financing. It was a better experience than we had at other places. Ramon Citron was very helpful when addressing the car questions, including financing. It was a better experience than we had at other places. More

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Afiza Abaihanova and the rest of the staff were great to work with. They were very quick, straightforward and low pressure about the sale and the financing. They let me take my time checking out the car and work with. They were very quick, straightforward and low pressure about the sale and the financing. They let me take my time checking out the car and were quick communicators through the whole process. She even helped me return my rental car after the sale! Fair prices, transparent communication, great service! Highly recommend. More

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Everyone at Grand Subaru was an absolute pleasure to deal with at every step. Nealy made everything transparent, easy, and enjoyable. She really was outstanding and answered our (many) questions with a smile with at every step. Nealy made everything transparent, easy, and enjoyable. She really was outstanding and answered our (many) questions with a smile More

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“Gabe” was terrific! My old car was a total loss and I knew I wanted a Forester. I put out feelers on a few cars and then visited several dealers. Once Gabriel called me My old car was a total loss and I knew I wanted a Forester. I put out feelers on a few cars and then visited several dealers. Once Gabriel called me in response to clicking on an add, I knew I was working with a professional who knew his product, knew the market, had pride in his dealership and demonstrated caring for his customer. I’m not an easy customer but Gabe and others at Grand impressed me and I was delighted to buy my new car from them! I encourage anyone reading this to give them a try. More

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It was the most easiest dealerships I have ever dealt with. I would recommend it to my friends with. I would recommend it to my friends More

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Another great experience buying a car from Ramon at Grand Subaru. Great service. He got us what we wanted and got us on our way quickly. Will do business again. Subaru. Great service. He got us what we wanted and got us on our way quickly. Will do business again. More

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Grand Subaru and their sales staff made the car buying experience simple and painless. Sales staff was helpful and thorough in a no pressure environment. The car purchase was for my daughter and I left experience simple and painless. Sales staff was helpful and thorough in a no pressure environment. The car purchase was for my daughter and I left with a new Subaru that both myself and my daughter were very happy with. More

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Excellent salesman and a great place to buy a Subaru in the Chicagoland area. It was all good! the Chicagoland area. It was all good! More

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Grand Subaru and specifically Jeff Schade were so wonderful to work with. They were accommodating, flexible, knowledgeable, timely, and precise throughout the entire process. Excellent stock of vehic wonderful to work with. They were accommodating, flexible, knowledgeable, timely, and precise throughout the entire process. Excellent stock of vehicles and options and able to purchase a car quickly and smoothly. Will be back for vehicles to come! More

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