Dealership Experience
5 yrs, 11 mos
Industry Experience
10 yrs, 6 mos
50 Reviews
Write a Review50 Reviews of Andrew Murray
June 05, 2021
Day 3 with my new Tiguan and I couldn’t be happier. After being jerked around by other VW dealerships in Massachusetts I thankfully got in touch with Susan Mattero at Patrick VW. I came to her with a monthly being jerked around by other VW dealerships in Massachusetts I thankfully got in touch with Susan Mattero at Patrick VW. I came to her with a monthly payment number I was comfortable paying and she delivered. No xx no back and fourth just honesty and the definition of customer service. I was in the dealership within an hour and was serviced by Andrew Murray. He made the paperwork process simple, efficient, and FAST. Gone are the days of 8 hour car purchasing process. Andrew walked me through every inch of the car, taught me how to connect my phone and utilize all features in the car, and made the transition seamless. He also called me the next day to see how I was doing and if I had any questions that weren’t already addressed. I’m not someone who leaves reviews so when I say your crazy if you don’t call Susan and Andrew to buy your next Volkswagen I mean it! More
Other Employees Tagged: Susan Mattero
May 30, 2021
Unlike most dealers. Easy, honest. Probably the best car Unlike most dealers. Easy, honest. Probably the best car dealer experience I've had. Andrew and team were attentive, fair and a pleasure to deal with Unlike most dealers. Easy, honest. Probably the best car dealer experience I've had. Andrew and team were attentive, fair and a pleasure to deal with. More
April 17, 2021
Ramez was very diligent in helping me determine what my needs were. Gave nice explanation of warranty provided by VW. Even promised a Carfax that he will be emailing me. needs were. Gave nice explanation of warranty provided by VW. Even promised a Carfax that he will be emailing me. More
Other Employees Tagged: Ramez Abdi , Sarah Hall, Seth Ruttencutter, Tony Strozina
April 13, 2021
We worked with Seth who helped us find our new Tiguan, with all the features we wanted, and Andrew who then took us through how to use all the latest features so we can immediately start enjoying our new with all the features we wanted, and Andrew who then took us through how to use all the latest features so we can immediately start enjoying our new vehicle. We couldn’t be happier with Seth’s and Andrew’s level of professionalism and knowledge to make sure we are 100% satisfied with our experience at Patrick Motors. More
Other Employees Tagged: Seth Ruttencutter
March 18, 2021
She was completely awesome! She Very knowledgeable and knew exactly what she was talking about. Kind and respectful. She did what she said she was going to do. knew exactly what she was talking about. Kind and respectful. She did what she said she was going to do. More
Other Employees Tagged: Susan Mattero
March 07, 2021
I was very happy with the customer service I received, I was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a vehicle there, I love my new SUV ! More
Other Employees Tagged: Susan Mattero
March 06, 2021
Susan and Andrew were awesome to work with! Easy transaction, great deal! Communication was fast, friendly, and easy. Very happy we went to Patrick! Would definitely recommend them to friends and fa transaction, great deal! Communication was fast, friendly, and easy. Very happy we went to Patrick! Would definitely recommend them to friends and family. More
Other Employees Tagged: Susan Mattero
February 16, 2021
Susan was the difference maker not giving up on me or the opportunity to sell me a car. The GM (sorry not sure of the name) was receptive and helped get me to where I needed to be. Andrew mt sales guy was fa opportunity to sell me a car. The GM (sorry not sure of the name) was receptive and helped get me to where I needed to be. Andrew mt sales guy was fantastic, accommodating and helped me get acclimated to my new car. I had a slight concern, Andrew followed up quickly via a phone call. Andrew was great! The process start to finish was a wonderful experience. If you have trouble making a deal with this dealership it maybe on you. More
Other Employees Tagged: Susan Mattero
December 29, 2020
Great experience with Susan. Super easy buying of our Tiguan. The staff at Patrick was awesome! Would recommend this dealership to anyone. Super buying experience! Tiguan. The staff at Patrick was awesome! Would recommend this dealership to anyone. Super buying experience! More
Other Employees Tagged: Susan Mattero, Seth Ruttencutter