Andrew Reissing
Andrew Reissing at Mazda of Columbia
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Andrew Reissing | Page 3

Sales Consultant

Mazda of Columbia

1717 Providence Rd
Columbia, MO 65202

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3.7
26 Reviews
3.7

26 Reviews

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26 Reviews of Andrew Reissing

January 14, 2021

Dealership Rating

It is beyond frustrating to never hear the same thing twice at this place. One day breaks need done and next day they don’t know why I scheduled them cause my breaks were fine. Keep ALL paperwork from th More

by COURTNEYP2856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 15, 2021

Mazda of Columbia responded

Thank you for letting us know about your Service business, we appreciate it. It appears that we should have done a better job in accurately providing the service you need. Dealerrater displays only your user name for your privacy. Our General Manager, Steve, requested that you email him your full name and contact information. He would like to look into this further for you. His email is: snagel@machens.com.

January 12, 2021

Dealership Rating

Customer service needs improvement. I made an appt online for an oil change. When I arrived to drop off the car the guy could not get his iPad to work then had to wait for him to drive the car in the shop to More

by TADOW1276
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 14, 2021

Mazda of Columbia responded

Thank you for letting us know about your Service business, we appreciate it. It appears that we should have done a better job in several areas. Dealerrater displays only your user name for your privacy. Our General Manager, Steve, requested that you email him your full name and contact information. He would like to look into this further for you. His email is snagel@machens.com. Our apologies, we never want to disappoint our customers.

December 30, 2020

Dealership Rating
Employee Rating

Out of all the dealerships in Columbia Missouri, this one is by far the best! The Customer Service and Comunication is outstanding, I started out with Andrew Reissing helping me figure out what car is a grea More

by Anastacia.c.hazelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Corey Landreth , Caleb Reissing

Dec 31, 2020

Mazda of Columbia responded

Thank you for such a kind review! We're sorry that you got COVID and hope you had a great recovery! Glad we could still get you the new car your family needs. Happy new year!

September 28, 2020

Dealership Rating
Employee Rating

Great car selection. Great car prices. Great location for people to shop. Great professional people that works there. Great customer satisfaction. Great customer service and great atmosphere. More

by chipsjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ramon DeArmas, George Madison, Mike Anderson , Finance Manager name also I forgotten his name.

Oct 02, 2020

Mazda of Columbia responded

Thank you for your great review! We want to thank you for being a great customer!

September 17, 2020

Dealership Rating
Employee Rating

I was in for service twice for automatic window problem. I asked them to also do a check-up of the car to determine if any other problems existed. I asked them both times but it wasn’t done. While waiting More

by monroe.johnndavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 21, 2020

Mazda of Columbia responded

I would like to apologize for your previous experience here with us! Would you mind sending me your contact info to my email at tgrindstaff@machens.com. I would like to see what we can do to make this right and speak to my manager on this.

September 11, 2020

Dealership Rating
Employee Rating

Great service great people. I love coming here because they treat me like a friend and not a dollar sign they are such great people! More

by CHASTACHEYENNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
3

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