Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 5

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Andrew Saenz

July 20, 2024

Dealership Rating
Employee Rating

Friendly, Fast, exceptionally clean dealership. Was on vacation and vehicle needed oil change, made appointment and taken right in. Thanks again More

by Hesempsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Galleria BMW responded

So glad we can get you back on the road. Hope it didn’t interrupt your vacation too much. Please now that will always be here when you need us.

July 18, 2024

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Employee Rating

Mr Roger and Andrew have amazing I look forward to continue getting. All of my current Bmw and future purchases for myself and my 5 daughters. Sometimes we you get good services your willing to dr More

by juljord4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga, Mr Roger

Jul 18, 2024

Galleria BMW responded

You are so very welcome. Wow, 5 daughters! You definitely sound like the proud parent. Thank you for putting yours and your family's trust in Galleria BMW. We will always be here for you and your crew so don't hesitate to reach out if you need anything. Great having you as part of our family!!!

Jul 18, 2024

juljord4 responded

Thank you so much this review was truly given in honesty. I value people service people. Sincerely Julian Jordan

July 18, 2024

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Andrew in the service dept is awesome. Very polite, professional and he knows his job inside and out. A true asset to galleria BMW . More

by MARYANNH0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 18, 2024

Galleria BMW responded

Thanks! Andrew is great and we are happy he could be there for you. Thank you for putting your trust in us! Have a great day!!!

July 18, 2024

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Billy & his service team are the best! They are competent, quick & efficient. They provide superior customer service & I can always rely on them to help me. Thank you! More

by Bach
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

Jul 18, 2024

Galleria BMW responded

Getting you back on the road quickly and safely is our #1 priority. Billy and the team take pride in what they do and we are happy it shows in your great review. Remember that we will always be here if you ever need us. Thanks again.

July 09, 2024

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This was my second time buying from Galleria BMW. Sonya was great! Very knowledgeable about the x4. More

by eb_crawford
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jul 10, 2024

Galleria BMW responded

Thank you so very much for taking the time to leave us your review. It always makes us happy to be able to deliver a 5 star experience. Along with Sonya, everyone at Galleria BMW appreciates your business and the trust you put in us. Please know if there is anything you need, we will be here. Thanks again!!!

July 06, 2024

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Sonya is wonderful she is always willing to go over and beyond and so helpful. I will always choose her anytime I decide to upgrade my vehicle. More

by Amber Banks
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jul 08, 2024

Galleria BMW responded

Sonya and everyone at Galleria BMW will for you whenever you may need us. We are overjoyed that you choose us for your automotive needs. Thank you for your great review and your kind words. And please know, we will always go above and beyond for you.

June 30, 2024

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Everyone was nice, fast service, always someone there to help. Best service department I have ever had. Andrew was very nice and professional. Thanks More

by FluffyTank
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2024

Galleria BMW responded

Thank you so very much for the great 5 star review. It makes us overjoyed to know that you were happy with our service department. Also, thanks for the kind words about Andrew. He is a great member of our team. Please know that we will always be here to get you back on the road quickly and safely.

June 30, 2024

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great service rep. andrew was really helpful and worked my car in when i didn’t gave an appointment. More

by theredrocketdog
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

Jul 01, 2024

Galleria BMW responded

So very glad Andrew could help and get you back on the road. Please know that we are here when you need us. Thanks for the awesome review.

June 30, 2024

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My experience was fast , friendly and acceptable. I would recommend that anyone with a BMW gets the service consistently More

by Lafayetterutledge
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

Jul 01, 2024

Galleria BMW responded

Thanks for the review and thanks for the recommendation. We respect that everyone's time is valuable and do what we can to make sure that it is never wasted. So very happy that you had a great experience.

June 28, 2024

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Employee Rating

I like being able to make an appointment and the communication provided to ensure they are ready for the vehicle. I didn’t care for the method of selling special services and items during the oil ch More

by jim
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

Jim, we appreciate your review and your honesty. First let us thank you for your business. We truly want all our clients to leave 100% satisfied. Your candid response is heard. We will use your comments to provide a better experience moving forward. This is the way we grow and deliver the service and experience that everyone deserves.

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