Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 12

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Andrew Saenz

December 09, 2023

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Employee Rating

I'm very particular about who is allowed to open the hood on my M3. The way Andrew and this service department treats my baby (and me as a customer) makes me swell with appreciation. Lately, I've started r More

by msb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Galleria BMW responded

MSB, thank you so much for sharing! We could not be happier to hear that we are your go to service department and you find that we always provide the best possible service. We really appreciate your business and trust, and hope to continue to work with you in the future! We are so happy to have you as part of the Galleria BMW Family. Thank you!

Dec 19, 2023

msb responded

Just telling the truth. You are the ones that did the hard part.

November 04, 2023

Dealership Rating
Employee Rating

I recommend Gallery of BMW to everyone interested in buying a BMW. The Mandel Family’s and employees or some of the finest personnel that I have deal with. I highly recommend this dealership to anyone. More

by Dsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Katie Zazzara, Nadia Bordelon, Billy Herbert , media email, Marissa Hakes, Andrew in the service department top notch young man.👍

Nov 09, 2023

Galleria BMW responded

Thank you so much for your kind words and business! If there is anything we can assist you with in the future, please do not hesitate to reach out if there is anything we can assist you with.

August 31, 2023

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Excellent customer service and car buying experience! 10/10 recommend this dealership and it’s sales reps. More

by danyelle4au
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

Sep 05, 2023

Galleria BMW responded

Thank you so much!! We really appreciate your business and recommendation, as well as your kind words about our customer service and the sales experience.

August 16, 2023

Dealership Rating
Employee Rating

I’ve now purchased 2 vehicles at this location. Both by Shane Dusang. He was awesome from start to finish. Made buying my car and truck super easy and pleasant. The service department is spot on an More

by dannonthornton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang, Billy Herbert

Aug 24, 2023

Galleria BMW responded

Dannon, thank you so much for your repeated business! Shane truly is awesome, and we are very happy to hear that you always have an easy and pleasant experience with him. We really do appreciate your business and trust, and hope to continue to work with you in the future. We are so happy to have you in the Galleria BMW family!

August 12, 2023

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Employee Rating

Quick amazing service from sales rep. Great deals and workable employees. Love the dealership. Love the car. More

by Paavan Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Galleria BMW responded

Paavan, Thank you for your business and trust. We are overjoyed to hear that you had an amazing experience with our service department and love your car and our dealership. Thanks for sharing!! We are very happy to have you as part of the Galleria BMW Family!

July 26, 2023

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Employee Rating

We always feel safe in Andrew’s hands, no matter the reason for the visit. The peace of mind he provides is unmatched at ANY dealership we’ve ever visited for service - including other BMW dealerships. More

by Kpwest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

The Wests, Thank you so much for sharing! We could not agree more; Andrew really is the best of the best and always provides the best and most comfortable experience. We really appreciate your business and trust.

July 20, 2023

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Employee Rating

Great customer service! Andrew Saenz thoroughly explained the car repairs needed & was patient with my questions. He was very friendly & courteous. I will definitely buy my More

by tgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Galleria BMW responded

Thank you very much for your kind words about Andrew and our dealership. We are very happy to hear that he was able to thoroughly explain your cars repairs it was very patient in answering your questions. We would expect nothing less from him!! We look forward to working with you again in the future!

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