Andrew Saenz
Andrew Saenz at Galleria BMW
Refer Me

Andrew Saenz | Page 4

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
50 Reviews
4.9

50 Reviews

Write a Review

50 Reviews of Andrew Saenz

April 05, 2024

Dealership Rating
Employee Rating

Was a last minute brake pad replacement while on vacation and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. More

by lddrcptn31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Galleria BMW responded

Thank you so much for sharing your experience. We are so happy to have been able to do some last minute service and get you back our on the road in a timely manner. We really appreciate your business and 5 star rating!!

April 05, 2024

Dealership Rating
Employee Rating

Comfortable, friendly and professional. Never have to wait too long. Always answer all my questions. More

by ovjo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Galleria BMW responded

We really appreciate your kind words, ovjo01. Thank you very much for sharing and for trusting us with your business!! If there is anything we can assist you with in the future, please do not hesitate to reach out to us.

April 03, 2024

Dealership Rating
Employee Rating

The staff is always courteous, professional, and the service is always performed in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Galleria BMW responded

Thank you, JJ! We are so pleased to hear that you always have a courteous, professional, and timely experience with our dealership and staff. We always want to provide our customers with the best possible experience, and we are very happy to have been able to do just that. Thank you for your business and trust; we really appreciate you!

April 03, 2024

Dealership Rating
Employee Rating

Great facility, and good communication with staff in service department. Facility is very clean and fresh More

by Corrie_Power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

Apr 09, 2024

Galleria BMW responded

Corrie, Thank you so much for your kind words about our facility and staff. We are so pleased to be able to provide you with services that make you confident in your choice of dealership. We are honored that you have chosen to trust us with your business, and will continue to do everything in our power to ensure that you have the best possible experience with us. Thank you!!

April 03, 2024

Dealership Rating
Employee Rating

I was so happy with the service and was treated like I was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so More

by Manda1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , I didn’t get her name but the girl at the reception desk was super sweet and helpful!

Apr 09, 2024

Galleria BMW responded

Manda112, We are SO happy to hear that you had such a great experience with us! We always want our customers to feel important and appreciated, and we are so pleased to hear that we were able to make you feel just that. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

March 30, 2024

Dealership Rating
Employee Rating

I highly recommend Sonya West and Galleria BMW for all your automotive needs. Even though I did not buy a BMW, she still made me feel appreciated and like royalty. Everyone there is super friendly and the More

by tinalfranklin03
Recommend Dealer
Yes
Apr 01, 2024

Galleria BMW responded

Thank you so much for your recommendation! We could not be more pleased to hear that you had such a great experience with our dealership, with the help of Sonya of course. She truly is so friendly and professional, and overall just the best! If there is anything else that we can assist you with in the future, please do not hesitate to reach out.

March 28, 2024

Dealership Rating
Employee Rating

Clean and efficient. Friendly customer service. These are all the words that I need to use. More

by w.allen.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

Apr 01, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about our dealership and staff. We really appreciate you, and are so happy to hear that you had such a great experience with us!!

March 27, 2024

Dealership Rating
Employee Rating

Sonya was amazing! She really listened to me and helped me build the perfect car. She keep me informed every step of the way down to the boat it was on. I am beyond ha More

by Bmwscargirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ryan Light

Apr 01, 2024

Galleria BMW responded

Wow! We could not be happier to hear that you had such an amazing experience with Sonya and our dealership. She truly is the best of the best, and we are so pleased that you thought she was as well! We know you will continue to love your new BMW, but if there is anything that we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust. Welcome to the Galleria BMW Family!

March 21, 2024

Dealership Rating
Employee Rating

Alway professional and courteous. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. More

by rdjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Galleria BMW responded

Thank you so much for sharing! We are so pleased to hear that we always provide you with the professional and courteous experience, and accommodate you even when you do not have an appointment. We really appreciate your business and trust, and hope to continue to work with you in the future!

March 21, 2024

Dealership Rating
Employee Rating

The level of care and appreciation this dealership has for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. More

by William.bjork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Galleria BMW responded

William, we are so happy to hear that you believe the level of care and appreciation that we have for our customers is paramount, and you will continue to come here! If there's anything else that we can assist you with, please do not hesitate to reach out. We truly cannot be happier to have you as part of our Galleria BMW family!!

...
4

Dealership Inventory (482 Vehicles)

new 2024 BMW X3 car
2024 BMW X3
new
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
used 2022 INFINITI QX60 car, priced at $43,657
2022 INFINITI QX60
used
Mineral Black exterior
Automatic
Front-wheel Drive
new 2024 BMW X3 car
2024 BMW X3
new
Mineral White Metallic exterior
Automatic
Rear-wheel Drive
used 2020 BMW X7 car, priced at $42,185
2020 BMW X7
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X7 car
2025 BMW X7
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive
used 2019 Mercedes-Benz GLC 300 car, priced at $26,991
2019 Mercedes-Benz GLC 300
used
designo Diamond White Metallic exterior
Automatic
Rear-wheel Drive