50 Reviews
Write a Review50 Reviews of Andrew Saenz
April 05, 2024
Was a last minute brake pad replacement while on vacation and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. More
April 05, 2024
Comfortable, friendly and professional. Never have to wait too long. Always answer all my questions. Never have to wait too long. Always answer all my questions. More
Other Employees Tagged: Shane Dusang, Dan Leahy, Avery Cooper, Amy Lancaster
April 03, 2024
Great facility, and good communication with staff in service department. Facility is very clean and fresh service department. Facility is very clean and fresh More
Other Employees Tagged: Billy Herbert, Chris Veninga
April 03, 2024
I was so happy with the service and was treated like I was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so sweet and made sure I made it to the right person. More
Other Employees Tagged: Billy Herbert , I didn’t get her name but the girl at the reception desk was super sweet and helpful!
March 30, 2024
I highly recommend Sonya West and Galleria BMW for all your automotive needs. Even though I did not buy a BMW, she still made me feel appreciated and like royalty. Everyone there is super friendly and the your automotive needs. Even though I did not buy a BMW, she still made me feel appreciated and like royalty. Everyone there is super friendly and they make you feel welcome upon arrival i was greeted by sonya west who was both friendly and professional she took the time to understand my needs and showed me a variety of options that fit my criteria i appreciated their patience and the fact that she didnt pressure me into making a decision the deakership itself was clean and well organized with a wide selection of vehicles More
Other Employees Tagged: Katie Zazzara, Sonya West, Gavin Reeves
March 28, 2024
Clean and efficient. Friendly customer service. These are all the words that I need to use. Friendly customer service. These are all the words that I need to use. More
Other Employees Tagged: Billy Herbert, Chris Veninga
March 27, 2024
Sonya was amazing! She really listened to me and helped me build the perfect car. She keep me informed every step of the way down to the boat it was on. I am beyond ha She really listened to me and helped me build the perfect car. She keep me informed every step of the way down to the boat it was on. I am beyond happy with my new BMW. I will never buy a car from anyone but her. More
Other Employees Tagged: Sonya West, Ryan Light
March 21, 2024
Alway professional and courteous. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. More
March 21, 2024
The level of care and appreciation this dealership has for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. for its customers is paramount as to why we continue to come here. The maintenance crew is top notch. More
Other Employees Tagged: Shane Dusang, Sonya West, Billy Herbert, Chris Veninga