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Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 4

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Andrew Saenz

September 12, 2024

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Employee Rating

Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2024

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

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Employee Rating

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Aug 13, 2024

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

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friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
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Service Time
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Recommend Dealer
Yes
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Aug 06, 2024

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 28, 2024

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The customer service is always wonderful. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. More

by renee.cambrice
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

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Aug 01, 2024

Galleria BMW responded

Never any stress here. That would not be fun. We truly love what we do and are so happy when we hear back from our clients. Please know that if you need anything just give us a buzz. Thanks for your trust and the great 5 star review.

July 23, 2024

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Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 21, 2024

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Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Bryan Lite 5 stars!!

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Jul 22, 2024

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

July 21, 2024

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Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

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Jul 22, 2024

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

July 20, 2024

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Fast easy service. Easy dealership to work with. I like the large inventory of vehicles on hand. More

by raakross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Jul 22, 2024

Galleria BMW responded

Thank you so much. We strive to offer a great selection of vehicles for our clients to choose from. We’re happy. that you had a great experience here. Please know that if there’s ever anything you need in the future, you know where to find us.

July 20, 2024

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Employee Rating

Good vehicle service experience with courteous staff, easy scheduling and drop off, and nice wait areas. Sales department is also helpful and showroom is clean and inviting. More

by X3Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Galleria BMW responded

Thanks for the great five star review. We are so happy that you were pleased with the service you received here at Galleria BMW. Our number one goal is to make sure our customers are completely satisfied so we’re happy that we can be here for you.

July 20, 2024

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Employee Rating

Fast and easy service. Great customer service and friendly employees. Easy to deal with. All together very happy with the service More

by darien.smith93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Jul 22, 2024

Galleria BMW responded

We’re so happy to hear that. Thanks for taking the time to let us know how the team did. Everyone here at Galleria BMW loves what we do and we love our clients. So it shows. Thanks again.

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