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Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 7

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Andrew Saenz

June 18, 2024

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Always great service, always professional, always accommodating. Always get the best results. Always surpasses my expectations More

by debbihmcollins
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Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

We are so pleased to hear that you always receive great service and have an accommodating and professional experience with us, Debbihmcollins! We are so grateful to have you as part of our Galleria BMW Family! Thank you for your business and trust.

June 09, 2024

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An excellent dealership with excellent and knowledgeable sales people, and a good selection of cars on the lot More

by Pam
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga, Sonya West

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Jun 09, 2024

Galleria BMW responded

Pam, Thank you so much for your kind words. We really appreciate your kind words and could not be happier to hear that you had an excellent and knowledgeable experience with our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out!!

June 08, 2024

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. Friendly staff. Always a blessing to go there and receive efficient great customer service. Always will shop Galleria for my luxury car needs. More

by Mo
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Recommend Dealer
Yes
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Jun 09, 2024

Galleria BMW responded

Thank you so much, Mo! We could not be happier to hear that you always have the best experience with our dealership and team shopping for all of your luxury car needs. We really appreciate your business and trust, and we look forward to continuing to work with you in the future!!

June 07, 2024

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Dissatisfied with the amount of time for an oil change that we had scheduled. 2 hours and 15 minutes More

by Keith
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Service Time
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Recommend Dealer
Yes
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Jun 07, 2024

Galleria BMW responded

Keith, We apologize for your wait time for your oil change. We really appreciate your feedback and business's and hope to provide you with a perfect experience in the future!

June 06, 2024

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Amazing service and everything on time. I really enjoy being at the BMW Galleria Biloxi. More

by Abhijeet Tiwari
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga, Avery

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Jun 07, 2024

Galleria BMW responded

Abhijeet Tiwari, Thank you very much for sharing! We are so happy to hear that you enjoy being at our dealership and always receive timely and overall amazing service. If there is anything else we can assist you with in the future, please do not hesitate to reach out! We really appreciate you.

June 05, 2024

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Tremendous service! They got me in and out quickly. Billy is awesome! Always service with a smile. More

by rwsingley
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Jun 07, 2024

Galleria BMW responded

We are so pleased to hear that you received tremendous service! Thank you so much for your kind words about Billy and our dealership. We are so pleased to hear that you had such a great experience, and we really hope to work with you again in the future!

June 05, 2024

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The service department is great to work with. Great people to work with at the dealership. More

by Emile.Sartalamacchia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

Print
Jun 07, 2024

Galleria BMW responded

Emile, Thank you very much for sharing such kind words about our service department and team. We are so pleased to hear that you had such a wonderful experience. We really appreciate your business and trust, and we hope to continue to work with you in the future!

June 05, 2024

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Employee Rating

Fast, Service window was up at 7am sharp and they had me back rolling and washed up in about an hour. Excellent. More

by toddlvgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

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Jun 07, 2024

Galleria BMW responded

Todd, Thank you very much for sharing such kind words and business. We are so pleased to hear that you received fast and overall excellent service. We are so grateful to have you as part of our Galleria BMW Family!

May 29, 2024

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Clean. Friendly. Professional. Service was performed on time and reviewed with me in detail. Staff is very knowledgeable. More

by stevegregory17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert , Chris Veninga

Print
May 29, 2024

Galleria BMW responded

Thank you for your comments! We are grateful for your relationship and support.

May 25, 2024

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Employee Rating

Andrew Saenz is the best! Very nice, concerned, and makes me/us feel important. Thank you! More

by kwpsbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 26, 2024

Galleria BMW responded

We are so very happy to hear this. Thank you so much for putting your trust in Galleria BMW. We promise to be here now and down the road if you ever need anything.

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