Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley | Page 18

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Andrew Trombley

January 01, 2025

Dealership Rating
Employee Rating

Andrew was very knowledgeable and pleasant to deal with. I would highly recommend him and Nye's! More

by SUSAND3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
Employee Rating

The service department is always great and Jeff from the service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, to More

by JACKIE2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Clayton Geaslin, Holly Johnson , Judy Winters, Jeff.

December 05, 2024

Dealership Rating
Employee Rating

Very friendly, I was very happy with the friendly service and how they got me in and out very quickly More

by john.vanderhoof1964
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford, Mike Memery, Clayton Geaslin, Holly Johnson , Geoffrey Jones, Judy Winters

Dec 11, 2024

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 03, 2024

Dealership Rating
Employee Rating

Wow! This dealership rocks. In and out super quick. They did my repairs and told me about some concerns for down the road. Clayton, Andrew and Hol More

by MEMERYMIKE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson

December 01, 2024

Dealership Rating
Employee Rating

Very easy to work with and no pressure. Very good at communicating at each stage of negotiation. More

by roginskiw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Holly Johnson

November 27, 2024

Dealership Rating
Employee Rating

Nye Toyota and Andrew Trombley did work on my vehicle in a timely manner. The work and expenses incurred were explained in detail after my vehicle was serviced. All employees that I talked to were friendl More

by Jriz13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Professional and courteous with feedback provided with understandable explanation. No gobbly gook teaser to have something else done in the visit More

by hok50
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford, Mike Memery, Clayton Geaslin, Holly Johnson , Geoffrey Jones, Judy Winters

November 14, 2024

Dealership Rating
Employee Rating

Andrew was attentive to our questions and helped us with the Toyota app. Service was quick and efficient More

by hershey300
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

Andrew was able to squeeze me in before the tire special ran out. He was very nice and professional. He kept me well informed and estimate was pretty accurate. More

by drangel
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Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

run from this place ! when they can't tell a 1 from a 9 in mileage reporting and costing a customer thousands of dollars and hours of unnecessary time ! be prepared More

by Happy Happy Customer!
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Nov 11, 2024

NYE Toyota responded

Frank emailed me Wednesday night regarding the mileage error and Thursday @ 4:45 the concern was corrected. Our service advisor knows the difference between a 1 and a 9 but keyed the number incorrectly. We apologized a few different times and corrected the mileage error as quick as possible. We all worked hard on this, including Frank. We are sincerely sorry for the inconvenience and look forward to helping anyone who needs Toyota service. We have a great team in place. Come see why its gotta be Nye.

Nov 14, 2024

Happy Happy Customer! responded

first of all please tell the correct information: I went to your service department on 10/31/24 And I notice the mileage problem the next day ! I called with my concerns, and it took more than 10 days to correct this. So please don't mislead people with your story.........

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