Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland

Andy Acevedo

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.0
167 Reviews
4.0

167 Reviews

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167 Reviews of Andy Acevedo

October 05, 2025

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I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We appreciate your kind words and trust in Mercedes-Benz of Portland and are happy that you experienced our excellent repairs and car maintenance. Thank you for choosing us for your maintenance and repair needs! Safe travels!

October 05, 2025

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Fast service and willing to accommodate last minute emergency repairs. Courteous and helpful staff, convenient location. More

by DONSMITH2269
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Recommend Dealer
Yes
Oct 06, 2025

Mercedes-Benz of Portland responded

It's fantastic to hear that our team was able to assist you with last-minute repairs and made the process seamless. We look forward to seeing you again at Mercedes-Benz of Portland! Safe travels!

October 03, 2025

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The most friendly dealership. We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less More

by Betsyolive
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Recommend Dealer
Yes
Oct 06, 2025

Mercedes-Benz of Portland responded

Betsy, thank you for choosing Mercedes-Benz of Portland and sharing your glowing review! It is great to hear you were greeted with our friendly and professional team. We appreciate your support and look forward to seeing you next time! Safe travels!

September 29, 2025

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Love brining my vehicle into Mercedes-Benz of Portland. Madison Brouwer my service advisor is the best! More

by Jcruz2025
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Recommend Dealer
Yes

Other Employees Tagged: Eric Trueblood , Madison Brouwer

Sep 30, 2025

Mercedes-Benz of Portland responded

Thank you for sharing your feedback about Madison and the team! We appreciate your business and look forward to seeing you again at Mercedes-Benz of Portland. Take care!

September 28, 2025

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We are very disappointed my daughter and I They should do this to us Charged us double for the same service More

by Rimkako2
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Recommend Dealer
No

Other Employees Tagged: Maurice "Mo" McQueen

Sep 30, 2025

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. I'm very sorry to hear about the double charge issue as that is certainly not the kind of service we aim to provide and I want to make sure this gets addressed immediately. Please contact me so that I can learn more about what transpired here and work towards a resolution for you both. Thank you. Daniel Morisato - General Sales Manager - danielmorisato@lithia.com

Oct 03, 2025

Rimkako2 responded

I tried to call but couldn’t get a hold of you so This is my number 503-991-2805 Please give me a call

September 15, 2025

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I like fact that you can just drop in for miner issues also your open on the weekend More

by MIKE.ROACH
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Recommend Dealer
Yes
Sep 17, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We look forward to serving you again soon at Mercedes-Benz of Portland!

August 22, 2025

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Clean, seems well run, and mostly efficient. The service manager was nice to work with. Making an appointment took a little time through the automated system. I prefer speaking with someone. More

by PAULF7
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Recommend Dealer
Yes
Aug 26, 2025

Mercedes-Benz of Portland responded

Paul, we truly value your feedback and are thankful for your kind words about our team! We understand your concerns regarding car washes and wish we were able to provide what you expected. We do follow a strict wash protocol to avoid any potential damage to specific paint finishes. If you have further questions or concerns, please feel free to reach out to me directly. We look forward to serving you in the future, safe travels! Eric Trueblood - Service Manager - 503-228-8351

August 15, 2025

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I always choose MB of Portland. I recently had a service plus detail and both were fabulous. The car looked like it just came off the showroom floor. Andy is the best service adviso More

by JENNIFERPASQUINI
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Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Richard Fox

Aug 15, 2025

Mercedes-Benz of Portland responded

Hi Jennifer, it means a lot to hear you can rely on Andy and our team for excellent service. All of us at Mercedes-Benz of Portland are grateful for your business and five-star review. See you next time!

August 07, 2025

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My experience at Mercedes Benz of Portland was stellar! Communications with my service manager Andy was always easy and direct. He was kind and courteous. More

by WMTRAVIS3
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Recommend Dealer
Yes

Other Employees Tagged: Maurice "Mo" McQueen

Aug 08, 2025

Mercedes-Benz of Portland responded

Thank you for sharing your feedback! We're so pleased to hear that Andy provided such clear and courteous service at Mercedes-Benz of Portland. We look forward to seeing you again, safe travels!

July 15, 2025

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Really appreciate the prompt and complete service. I always get good advice on which services need done now and what can wait for a future visit. Special thank you to Andy for my sparkling, clean car! More

by JDRAPERFAMILY
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Recommend Dealer
Yes
Jul 16, 2025

Mercedes-Benz of Portland responded

Hi there, thank you for the feedback and highlighting Andy's great work! We are always happy to hear of a wonderful experience here at Mercedes-Benz of Portland and that your time was efficient and prompt. We look forward to seeing you again in the future!

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