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Andy Acevedo

Overview Reviews (173) Inventory (167)

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Andy Acevedo

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.1

173 Reviews

Overview Reviews (173) Inventory (167)

4.1

173 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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173 Reviews of Andy Acevedo

March 12, 2026

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Employee Rating

I always receive very nice customer service from them. Great customer service every time Thank you Great customer service every time Thank you More

by Wadie

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 13, 2026 -

Mercedes-Benz of Portland responded

Thank you, Wadie! We're pleased to hear our team continues to provide you with excellent support. We appreciate your feedback and hope to see you again at Mercedes-Benz of Portland!

February 27, 2026

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Employee Rating

Excellent Service thank you so much for the quick and great help service dep. is amazing !!! great help service dep. is amazing !!! More

by NIC SALAS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Trueblood

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Feb 27, 2026 -

Mercedes-Benz of Portland responded

Our team is grateful to see your 5-star review! It is great to hear of the excellent experience you were provided to get back on the road quick and safe. Until next time, we wish you safe travels! - Mercedes-Benz of Portland

February 14, 2026

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They fixed my problem, did it on time and on budget. Not much more you can expect. Not much more you can expect. More

by srussellattorney

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 16, 2026 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! Our team is happy that you were pleased with your visit and that you were back on the road in no time. We look forward to seeing you again down the road here at Mercedes-Benz of Portland!

February 07, 2026

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Great service! The employees were very nice and friendly. The facility was nice and clean. Service was done in a timely fashion for the issue. The offering of a The employees were very nice and friendly. The facility was nice and clean. Service was done in a timely fashion for the issue. The offering of a rental was great as it showed the valued my time and me as a customer. More

by 1Jefferson$

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 09, 2026 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland! It's wonderful to know our team made everything smooth and we helped you get back on the road swiftly. We look forward to your next visit! Safe travels!

January 19, 2026

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Outstanding Service by Andy and Team. ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! More

by NANCYAMURPHY

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Mercedes-Benz of Portland responded

Nancy, we are so happy to receive your five-star review! Thank you for choosing Mercedes-Benz of Portland and for giving a shoutout to Andy and the rest of our team! We wish you many safe and smooth miles ahead in your 2024 Mercedes SL 500!

January 06, 2026

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Great service and friendly staff explaining the work in details, Lyft service is convenient as well details, Lyft service is convenient as well More

by NASSER.A.KURD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 07, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review! We are so happy to hear that your visit was made easy with great service and our friendly team. Until next time, we wish you safe travels!

October 16, 2025

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Service was great. My advisor was super awesome. Fixed fast, same day service. Couldn't ask for a better experience My advisor was super awesome. Fixed fast, same day service. Couldn't ask for a better experience More

by steve.schindler84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Szabo

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Oct 16, 2025 -

Mercedes-Benz of Portland responded

We’re happy to hear you’re satisfied with our team! Thank you for visiting Mercedes-Benz of Portland and sharing your experience. We wish you safe travels!

October 05, 2025

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I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Zachery Lee, Jesus Soria, Juan Soria, Hans Gartner, Bryan Perez, Manuel Soria , Maurice "Mo" McQueen

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Oct 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We appreciate your kind words and trust in Mercedes-Benz of Portland and are happy that you experienced our excellent repairs and car maintenance. Thank you for choosing us for your maintenance and repair needs! Safe travels!

October 05, 2025

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Fast service and willing to accommodate last minute emergency repairs. Courteous and helpful staff, convenient location. emergency repairs. Courteous and helpful staff, convenient location. More

by DONSMITH2269

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 06, 2025 -

Mercedes-Benz of Portland responded

It's fantastic to hear that our team was able to assist you with last-minute repairs and made the process seamless. We look forward to seeing you again at Mercedes-Benz of Portland! Safe travels!

October 03, 2025

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The most friendly dealership. We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less than stellar for us with service and professionalism. Treating us kindly always like we matter More

by Betsyolive

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 06, 2025 -

Mercedes-Benz of Portland responded

Betsy, thank you for choosing Mercedes-Benz of Portland and sharing your glowing review! It is great to hear you were greeted with our friendly and professional team. We appreciate your support and look forward to seeing you next time! Safe travels!

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