Andy Caldwell | Page 15

New car owner We were pleased with our experience at Columbia Ford Kia. We worked with Andy he was very friendly. Never being at this dealership before, he gave us We were pleased with our experience at Columbia Ford Kia. We worked with Andy he was very friendly. Never being at this dealership before, he gave us a tour of the entire dealership including the service department, and the Thunderbird cafe. Jake also was extremely friendly finding us the best rate possible for our new purchase. We did not feel pressured at all into making our purchase which mad us feel comfortable. More

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Everyone was friendly and accommodating. Andy was understanding when I cancelled my appointment due to a health issue with my mother in law. He worked with me by e-mail, so that when I finally was ab understanding when I cancelled my appointment due to a health issue with my mother in law. He worked with me by e-mail, so that when I finally was able to come in all I had to do was sign papers. More

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Third time is a charm! We originally went here from a Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the c Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the criteria we were looking for. Once my family and I drove the hour away to get there the truck was not in fact how it was listed online (stated it was a diesel, but it was a gas). Since we were already there they showed us a true diesel truck that was $20,000 over what we wanted to spend and then did not understand the reason we were not interested in purchasing it; we left that day not feeling very happy or impressed. One week later (after searching other dealers) I went back thinking maybe looking at another truck that was a gas, but a good price and pristine pictures online might be a true option now, I called first was told they would pull it out and it had no issues- was a great truck and super clean. Upon my inspection before even test driving it the truck was full of rust and rot on the rocker panels and the doors. I was not very happy to say the least and left the dealership. A few days later I received a survey and of course I was willing to participate, so I left my open and honest feedback on my experience with the dealership. About 30 minutes later I received a call from Eric there who apologized, listened to my concerns, listened to what my wants and needs were in a truck and for my family and wanted to see what he could do to make this right. Finally, the call came in there was a truck and it sounded perfect, my family and I drove out again met with Tony who was truly amazing to work with. There was the 2014 Ford F-350 Super Duty Turbo Diesel Lariat clean and waiting for us to test drive it. Tony was professional , patient, and very knowledgeable. He even bought our son half the vending machine because we were there during and after lunch! Financing and registration went smoothly too, everyone we encountered that day was top notch. Needless to say third time was a charm for sure and we went home with a beautiful big truck for my family to love for years. Our opinion on this dealership sure went from one star to five! Maybe a full tank of diesel can be put in the next one haha, this one was only at a quarter of a tank. Either way though.... thank you for making it right and we sure love the new truck! More

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I gotta say it was a very wonderful experience. Andy was great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when th great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when they are looking to buy a car I love them. More

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Pleasant & Professional Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made a very long process seem doable. More

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Andy Caldwell was very helpful and informative. He took time to explain all of the inner workings of the vehicle. He also followed up about any other questions I may have time to explain all of the inner workings of the vehicle. He also followed up about any other questions I may have More

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Best Dealership They were extremely helpful in finding the right vehicle to fit our needs as well as our budget. No high pressure at all. Thank you. They were extremely helpful in finding the right vehicle to fit our needs as well as our budget. No high pressure at all. Thank you. More

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They were extremely helpful in finding the right vehicle to fit our needs as well as our budget. No high pressure at all. Thank you. to fit our needs as well as our budget. No high pressure at all. Thank you. More

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First car lease We had our first experience leasing a vehicle and everything went incredibly smoothly.. Everyone was a pleasure to work with and we were able to come We had our first experience leasing a vehicle and everything went incredibly smoothly.. Everyone was a pleasure to work with and we were able to come to an agreement that worked for everyone! More

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First time car buyer I have been car searching for quite some time now, and have been to many dealerships in hope of finding the perfect car and most transparent/genuine s I have been car searching for quite some time now, and have been to many dealerships in hope of finding the perfect car and most transparent/genuine sales people, and let me tell you, what a wonderful experience Jimmie and the staff here made for me. They went above and beyond to get me into my dream truck and really did what they had to, to make my purchase as financially comfortable as I needed. It was stress free, smooth, and honestly an enjoyable experience. Such a welcoming environment and everyone was so accommodating to me and my family. It was well worth the hour drive, and I will definitely continue doing business with them in the future! Lena N. More

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