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87 Reviews of Andy Mrasz
May 26, 2020
Service Center I thank Andrew Mrasz for the excellent service provided on Friday, May 22, 2020. He was courteous, knowledgeable and efficient. He kept me informed I thank Andrew Mrasz for the excellent service provided on Friday, May 22, 2020. He was courteous, knowledgeable and efficient. He kept me informed of the status. More
by silver2BJ307
Helpful 
May 21, 2020
Excellent Service This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was a This was my very first visit to Crown Eurocars. Andrew Mrasz was very welcoming and took excellent care of my vehicle. From start to finish, he was attentive and helpful. He addressed my service issue and was very respectful of my time. I sincerely appreciated his help and look forward to working with him in the future. More
by dralex
April 01, 2020
Great experience, went the extra mile Frank Caporicci and Andrew Mrasz went out of their way to work with the extended warranty company and get my service covered after 3 rejections. Tha Frank Caporicci and Andrew Mrasz went out of their way to work with the extended warranty company and get my service covered after 3 rejections. Thank you for taking the extra time to get this resolved. More
by Roger
Other Employees Tagged: Frank Caporicci
March 19, 2020
Poor customer service when it comes to the service department. Details on parts were given a week prior to the service date, car was not repaired and I had to call to find out the status of the repair department. Details on parts were given a week prior to the service date, car was not repaired and I had to call to find out the status of the repair. After two days I was given a call that the parts would be in 10 days later. More
by Christina.Romero
February 06, 2020
Andy Mrasz Andy helped make my first service visit the best it could be! From the start, he was gracious, attentive and helpful. Its not often you leave a servic Andy helped make my first service visit the best it could be! From the start, he was gracious, attentive and helpful. Its not often you leave a service visit feeling you were treated as the most important customer, but Andy certainly did! He addressed my service issue and respected my time. I appreciate his help and look forward to working with him in the future. More
by AJR
January 28, 2020
Alother perfect repair on 2014 GL BT B Service, new Nav software, every extra overhaul needed at 42k Miles (Trans, Dif, Air Filters, etc.) Always done right. Want a Benz? Go nowhere else! B Service, new Nav software, every extra overhaul needed at 42k Miles (Trans, Dif, Air Filters, etc.) Always done right. Want a Benz? Go nowhere else! More
by Geoff D
Other Employees Tagged: Frank Caporicci, Patrick McFarland
January 18, 2020
Service Andy has been wonderful in assisting with my new car - thank you for all of your excellent help and attention to detail, Andy!! Mo worked with me to Andy has been wonderful in assisting with my new car - thank you for all of your excellent help and attention to detail, Andy!! Mo worked with me to get me exactly the car I wanted at the right price. Very professional, knowledgable, and asked the right questions to get me the car I was looking for, even when I came in in the evening to purchase. Wes also was friendly and professional during the purchase process. Jessica was very kind and professional during the finance process and paperwork. Patrick was helpful in the service process and Daniel, the BMOC has been accommodating with any and all issues I've had. Tony showed me how to work everything!! More
by CHELSEA
Other Employees Tagged: Wes Harris, Patrick McFarland, Daniel Bellemare, Tony Cintron , Mo Esseghir, Jessica Scarboro
January 18, 2020
Victor Lema was GREAT from start to finish!! Never felt pressured! Was an absolute flawless experience! Thank you crown and Victor we will be back! pressured! Was an absolute flawless experience! Thank you crown and Victor we will be back! More
by kmlollis
Other Employees Tagged: Daniel Bellemare, Tony Cintron, Victor Lema , Shelly Frye
December 19, 2019
Service B for my Mercedes Making service appt on line is handy. My service rep, Andrew Mrasz, is very helpful, attentive and experienced.Appreciate the arrangements for a loane Making service appt on line is handy. My service rep, Andrew Mrasz, is very helpful, attentive and experienced.Appreciate the arrangements for a loaner as I have a ward at home with special needs. The service on my auto was performed promptly and very pleased as car was showroom clean and runs like a dream. Thank you, Andrew Mrasz for your prompt courteous service. More
by Gregg Johnson
November 24, 2019
Good communication during stressful service experience Andy Mrasz went out of his way to communicate with us during a cascade of bad news during what we thought was just a routine service visit for our Mer Andy Mrasz went out of his way to communicate with us during a cascade of bad news during what we thought was just a routine service visit for our Mercedes Sprinter Van. We appreciated his knowledgeable and professional demeanor as he let us know what was wrong and what our options were. Shelling out big bucks for unexpected repairs is rendered less painful when one has confidence in the integrity and experience of the service department. More
by KIH
Dealership Inventory (393 Vehicles)
2023 Mercedes-Benz AMG G 63
used
Magnetite Black Metallic exterior
Automatic
All-wheel Drive
