Andy Osorno
Andy Osorno at Land Rover Boerne
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Andy Osorno | Page 2

Sales Associate

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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5.0
25 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

25 Reviews

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25 Reviews of Andy Osorno

February 22, 2024

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Employee Rating

Very happy with my new service advisor Lorena; she is the main reason that I am still patronizing this center More

by kimberly.curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Land Rover Boerne responded

kimberly, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 20, 2024

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Arty was very knowledgeable and helpful, he went above and beyond to meet my needs as a first time buyer. He created a bond with me and my family and never rushed us through anything, Arty communicated wh More

by Dalilah Imming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Land Rover Boerne responded

Dalilah, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 16, 2024

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I’m am pleased with everything about my recent purchase of Range Rover Sport! The car dealership made me feel like I was joining a family that was going to help remember maintenance services to protect my More

by ARMONART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Victor Zapata

Feb 20, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 14, 2024

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Employee Rating

Arty got the deal done. Not sure what else to put. Another salesperson didn’t get it done. Arty stepped up as the original salesman and went to bat for me! More

by felixc1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arty Lawyer, Timo Navarrete

Feb 15, 2024

Land Rover Boerne responded

felix, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 03, 2024

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Enjoyed working with Andy and Tom. Andy was very thorough without pressure to make a decision. All the staff were friendly and welcoming. Only disappointment was not having a folder wi More

by JCLICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Fagan, Victor Zapata

Feb 05, 2024

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

January 10, 2024

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Andy was very helpful and informative. I appreciated his relaxed approach to car buying and the service I received. More

by Johnrussmanning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete , Adalberto Velasco Jr.

Jan 10, 2024

Land Rover Boerne responded

John, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 28, 2023

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The best dealership. They were such amazing people. I’ve never been so confident in a purchase. Glad I went to Jaguar Boerne. More

by LOYA.JENNIFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Zapata

Nov 29, 2023

Land Rover Boerne responded

LOYA.JENNIFER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 26, 2023

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This dealership has an extremely professional management and sales team. They offer a very clean environment. More

by Sdunn2983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Arty Lawyer, Timo Navarrete, Nick Solano , Gary Bukrinsky, Jenilee Knight, Adalberto Velasco Jr.

Nov 28, 2023

Land Rover Boerne responded

Sdunn, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 15, 2023

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As always, each staff member is friendly, helpful and respectful - from greeting to check out. I had to leave my vehicle for several hours and I was thankfully driven to my home and back to the deale More

by mbrook78258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines, Timo Navarrete, Victor Zapata , Jeffrey Harral, Jenilee Knight

Nov 16, 2023

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 28, 2023

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Employee Rating

I drove in at 7:30 when they opened. Trying to leave town. I told them that but my car was saying low battery thought I should play it safe. 45 mins later they say they need to unload my More

by lindadela4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neal Garcia , Gary Bukrinsky

Oct 31, 2023

Land Rover Boerne responded

lindadela4, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

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