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Andy Poole
Andy Poole at Zimbrick Nissan

Andy Poole | Page 3

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

Contact Me
not yet
rated
36 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

not yet
rated

36 Reviews

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36 Reviews of Andy Poole

November 04, 2023

Dealership Rating
Employee Rating

Zimbrick did everything they could to deliver the vehicle on time when a faulty part was discovered. Very good people to work with. More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Starin

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Nov 06, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

November 01, 2023

Dealership Rating
Employee Rating

He was best one yet my fav advisor in the game very smart at what he does More

by djo2931
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 02, 2023

Zimbrick Nissan responded

Thank you so much! We appreciate the kind review!

October 31, 2023

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Employee Rating

I was an add on to reg schedule with dead battery. They got my battery in before noon. Much appreciation More

by KWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 01, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear we were able to get you back on the road in a timely manner. We look forward to assisting you in the future!

October 28, 2023

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Employee Rating

I've used zimbrick for a long time and they always provide good costumer service. I'll be back More

by kevinpm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Oct 30, 2023

Zimbrick Nissan responded

Thank you for the 5-Star review and continued support!

October 26, 2023

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Employee Rating

Customer service was very nice. The time it took to complete my van was very long do to back ordered parts. Other then that all was very good. More

by me2essie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Oct 26, 2023

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 22, 2023

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Employee Rating

My experience has been poor with this company. Still has issues. Service soon light on More

by lashonne_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Oct 24, 2023

Zimbrick Nissan responded

Hello La Shonne. Thank you for taking my call and allowing us to take a second look at your vehicle. I appreciate the opportunity to correct things. As always, do not hesitant to reach out if there is anything we can do. Thank you.

October 19, 2023

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The people at Zimbrick are very helpful, and they really look out for the customer. More

by CLUBCHAMP0405
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

October 12, 2023

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Employee Rating

First time it was good second time it was bad because didn't fix my car all the way third time I guess it was a charm. More

by JPESHEK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quince Maly, Casey Starin, Joe Meinholz, Tom Nguyen, Dylan Olson

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Oct 23, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars! We apologize your vehicle had to come back for a second repair but, glad to hear we got back on the road in a timely manner. Thanks again!

October 06, 2023

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Employee Rating

Appreciated that they were able to fix a leak the same day I had car in for oil change. And a loaner was provided for no extra cost. More

by Barrmatt43
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Recommend Dealer
Yes
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Oct 09, 2023

Zimbrick Nissan responded

Thank you for the review!

October 06, 2023

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It's very difficult to trust everyone working on my car. however,.when I bring it to Nissan dealership it's garentee to come back Right. More

by brendaphillipd971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quince Maly, Casey Starin, Joe Meinholz, Breanna Ruffolo, Tom Nguyen, Dylan Olson

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Oct 06, 2023

Zimbrick Nissan responded

Thank you for trusting us, we appreciate your continued support and look forward to assisting you in the future!

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