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Andy Poole

Overview Reviews (36) Inventory (94)

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Andy Poole

Andy Poole | Page 2

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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not yet
rated

36 Reviews

Overview Reviews (36) Inventory (94)

Dealership Experience

3 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

not yet
rated

36 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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36 Reviews of Andy Poole

January 16, 2024

Dealership Rating

Employee Rating

Always helpful with all my needs in service and visits as well as purchasing a vehicle well as purchasing a vehicle More

by JUDITH.HRONEK

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Wilmot, Tom Nguyen

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Jan 16, 2024 -

Zimbrick Nissan responded

Thanks, Judith!

December 08, 2023

Dealership Rating

Employee Rating

Good quality service with good finishing touches. I always get my oil changes here. THANKS. I always get my oil changes here. THANKS. More

by djt53570

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

November 28, 2023

Dealership Rating

Employee Rating

In few words this dealership got together pleasure to deal with timely order friendly staff thankyou deal with timely order friendly staff thankyou More

by mikegastreich1955@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Casey Starin, Joe Meinholz, Breanna Ruffolo, Tom Nguyen, Dylan Olson

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Nov 29, 2023 -

Zimbrick Nissan responded

Thank you for the review! We look forward to assisting you in the future!

November 20, 2023

Dealership Rating

Employee Rating

He is very nice and professional. He went out of his way to assist with my concerns! He went out of his way to assist with my concerns! More

by yellow_spec

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 22, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

November 16, 2023

Dealership Rating

Employee Rating

This place is so great! I am grateful that they accommodate any customer to the best of their abilities! I am grateful that they accommodate any customer to the best of their abilities! More

by yellow_spec

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 16, 2023 -

Zimbrick Nissan responded

Thank you for the great review, we appreciate it!

November 13, 2023

Dealership Rating

Employee Rating

My service was done perfectly and my car was returned spotless! Such a nice experience! spotless! Such a nice experience! More

by GEIGER5318

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 14, 2023 -

Zimbrick Nissan responded

Thank you! We appreciate the review!

November 10, 2023

Dealership Rating

Employee Rating

Prompt service. Went for an oil change. Got a complimentary checkup and bonus car wash and vacuum. Comfortable waiting area Went for an oil change. Got a complimentary checkup and bonus car wash and vacuum. Comfortable waiting area More

by sonali_mohta

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 10, 2023 -

Zimbrick Nissan responded

Thank you for the great review! We appreciate your feedback and look forward to seeing you again!

November 10, 2023

Dealership Rating

Employee Rating

Excellent service both in sales and service departments. Have been a customer for 15 years and have always received excellent customer focused service. Have been a customer for 15 years and have always received excellent customer focused service. More

by JO27DEC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Casey Starin, Joe Meinholz, Ryan Wilmot, Tom Nguyen, Dylan Olson

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Nov 10, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! We appreciate your continued support over the years, see you again next time!

November 09, 2023

Dealership Rating

Employee Rating

Expensive and the car is riding no better. Checking in was kind of a hassle as well. Checking in was kind of a hassle as well. More

by namitchell49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Nov 16, 2023 -

Zimbrick Nissan responded

Hello Nancy. We are sorry to hear your vehicle is still experiencing issues. We’ve tried reaching out several times to discuss your concerns. However, we have not heard back from you following our left messages. We’d love the opportunity to get things corrected and discuss your recent invoice with all of the work that was completed on your vehicle. Please reach out at your convenience to our service manager at 608-663-1122. Our mission is to provide each customer with a safe and reliable vehicle.

November 08, 2023

Dealership Rating

Employee Rating

Andy and team did a great job. Waiting room was clean. My truck was done on time and clean when I got it back. Waiting room was clean. My truck was done on time and clean when I got it back. More

by Jon C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Nguyen, Dylan Olson

Report | Print

Nov 09, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear of your positive experience with us, we look forward to seeing you again!

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