Andy Stanley | Page 16

Good folks . Very helpful and are ready to work with you guys as things move fast Very helpful and are ready to work with you guys as things move fast More

by patj96 Verified Customer Verified Customer

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I’ve never heard of Jordan Lee ? The Sales Representative and MOGF were NOT supportive or informative throughout the one year wait for my Maverick Truck. Your Sales Rep had no know The Sales Representative and MOGF were NOT supportive or informative throughout the one year wait for my Maverick Truck. Your Sales Rep had no knowledge of the requirement for MY22 to MY23 order re-entry. I had to call and explain the one week window for order changeover. . I had to rely on what minimal information that I could get through Ford Customer Care and what I could find online with the Ford Maverick Truck Club. I received NO information .or updates from your Sales agents regarding order status unless it was something that I initiated myself. I’m particularly unhappy about your salesperson’s reaction to my multiple requests for information regarding my private offer that I received in an email from Ford. When I questioned Andy initially he told me there was no price guarantee on my order. I told him that it was not a price guarantee but a private offer from Ford to compensate for the MY23 price increase. He Never responded even after I sent multiple emails(I have copies). I finally got an incentive certificate #from Ford and sent the info to Andy - No Answer. When he did respond after my Truck had shipped - he told me my Certificate had expired. Didn’t offer to check into it for me just said sorry nothing he could do. When my Truck finally arrived 7 days shy of one year I called Ford myself to get the RENEWED incentive certificate number. They gave me the new number and I emailed Andy and told him to apply the incentive to my invoice. How can I get this information and MOGF doesn’t have a clue ?? Something isn’t right here and I have my own opinion as to why. Bottom line I Love my new Maverick Truck , but I Don’t Love MOGF. One and Done for me. More

by tholland Verified Customer Verified Customer

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A size-able selection of vehicles, attentive and informative sales and finance team. This is my third vehicle purchased with Mall of Georgia Ford and I recommend them to anyone looking for a high qu informative sales and finance team. This is my third vehicle purchased with Mall of Georgia Ford and I recommend them to anyone looking for a high quality dealership with a high quality staff. More

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i had a great experience, an awesome sales person and the financing process was great also. financing process was great also. More

by janisdst Verified Customer Verified Customer

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Andy and the staff at the Mall of Georgia were easy and fun to work with! I have purchased all my vehicles from Mall of Georgia! fun to work with! I have purchased all my vehicles from Mall of Georgia! More

by bamafan2125 Verified Customer Verified Customer

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Great staff whether buying a car off the lot from Andy & Jordan or ordering g something from Andrew Jordan or ordering g something from Andrew More

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I am so happy with GENE, Johnathan, and Elliot for their superb customer service!!! I could not be more happier with my brand new 2022 Ford Maverick!!! superb customer service!!! I could not be more happier with my brand new 2022 Ford Maverick!!! More

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Jordan and Scott went above and beyond to make sure that we were taken care of. My wife loves her new Bronco Sport! we were taken care of. My wife loves her new Bronco Sport! More

by apehiggins Verified Customer Verified Customer

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Friendly staff that will go that extra mile for you, highly recommend mall of ga ford for your car buying needs. highly recommend mall of ga ford for your car buying needs. More

by hstone50 Verified Customer Verified Customer

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Ford dealership very easy to work with you have no pressure and I feel that I’ll do business with them in the future. pressure and I feel that I’ll do business with them in the future. More

by Joe.Harris.0918 Verified Customer Verified Customer

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