Angel Duran
Angel Duran at Downey Hyundai

Angel Duran

Service Manager

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.3
85 Reviews
4.3

85 Reviews

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85 Reviews of Angel Duran

August 22, 2025

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Employee Rating

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

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I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa More

by IVETTERODDA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

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Employee Rating

Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta More

by CYSTALPISTOL360
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 11, 2025

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Absolutely terrible, no respect for others time employees were great. Management was absolutely terrible. Management can care less about anything but their bottom line.. More

by carloscendejas44
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ray Malhotra, Alainea Butler

Aug 14, 2025

Downey Hyundai responded

Hello Carlos: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call (562) 231-0100 and ask for Kimberlina Trajano or George Nino

August 02, 2025

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I was greeted nicely on the service drive and my advisor answered all my questions and help me out with the process at the best of his abilities which his name is Christian he made me feel comfortable and w More

by anibarra90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 02, 2025

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Employee Rating

This dealership lied to me for 2 months saying they were waiting for a part they never ordered them scratched my vehicle while it was there for so long then had the audacity to send it to a collision center More

by monken_matthew
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Khwalda, Edgar Cruz

Aug 06, 2025

Downey Hyundai responded

Providing a positive experience is our top priority, Matthew, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback.

July 30, 2025

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Employee Rating

Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice More

by deanthonywilson61
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 21, 2025

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Good and fast service and good attitude appreciate all you guys did thank you good job More

by herossanmarino
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 09, 2025

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First, I show up to my appt and they tell me I need to come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had More

by kat.bar99
Service Price Transparency
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Service Communication
Recommend Dealer
No

June 27, 2025

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Great sales and service! Purchased my car new last year. No issues with the car. Came in for my first service needed for my car and it was quick and easy. More

by ANDREA46
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Recommend Dealer
Yes

Other Employees Tagged: Tony Bui

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