Angel Vasquez | Page 2

Great service, quality job I purchased my Lexus RX 350 five years ago. Recently I received a letter from Lexus of Beverly Hills about free car wash because of the 5 year anniver I purchased my Lexus RX 350 five years ago. Recently I received a letter from Lexus of Beverly Hills about free car wash because of the 5 year anniversary of the purchase. So, I came to the service department and Angel Vasquez took care about my car. In 2018 he worked on my car on different problems and has expert knowledge of this business and exceptional customer service skills. Thank you Angel! More

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Service Overall service experience was excellent. Charges seem to be muchvyo high. Angel was very good and attended to all of my needs and maintained a very Overall service experience was excellent. Charges seem to be muchvyo high. Angel was very good and attended to all of my needs and maintained a very professional demeanor More

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ANGEL is a real angel Angel...is an angel!! I had a few quirks with m car. He took the car and ran some tests. He did this over a course of two days. NO charge..I was s Angel...is an angel!! I had a few quirks with m car. He took the car and ran some tests. He did this over a course of two days. NO charge..I was shocked. He really takes care of his clients. The service dept is so friendly. A pleasure to go there. Plus, the cookies are delicious> More

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Superb professionalism from service onsultant Angel Vasquez. I so recommend the professionalism, consideration, and conscientiousness of service consultant Angel Vasquez. It is a pleasure to take my Lexus into I so recommend the professionalism, consideration, and conscientiousness of service consultant Angel Vasquez. It is a pleasure to take my Lexus into Jim Falk, and Angel in particular! More

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Professional and friendly. Interactions with employees was minimal. As far as my experience goes everyone was polite, friendly, and professional. There is no way for me to actua Interactions with employees was minimal. As far as my experience goes everyone was polite, friendly, and professional. There is no way for me to actually judge the quality of the work done on the car. From the side of the customer you just have to trust them. So far, so good. More

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Took my NX 200 for service and got a new NX 300h lease! Great service overall. Angel took in my old car for service and did wonderfully. As I was waiting, AZ called about my interest in a new lease and that Great service overall. Angel took in my old car for service and did wonderfully. As I was waiting, AZ called about my interest in a new lease and that's when i went to the dealership and met with Juanito and his team. Juanito was very thorough and explained all the features of the car. Was very attentive and a pleasure to talk to and work with. My overall experience was great. It took a long time for paperwork, etc. but that is usual in the car buying process. More

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End-to-end From start to finish, Jim Falk Lexus of Beverly Hills provides a stellar customer service experience in its Service Dept. From my initial call to sche From start to finish, Jim Falk Lexus of Beverly Hills provides a stellar customer service experience in its Service Dept. From my initial call to schedule an appointment for service (in line w/ the manfacturer’s recommended service timetable) through the vehicle drop-off, rapid administrative work, loaner requested & provided, & the return of the loaner & pickup of my POV, not a hiccup! A pleasure to deal with — period. More

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Efficient service, nice people I have two Lexus Cars. Both of them I bought at Jim Falk Lexus. From my experience I think it is a good place to buy cars using internet. You could ge I have two Lexus Cars. Both of them I bought at Jim Falk Lexus. From my experience I think it is a good place to buy cars using internet. You could get a competitive price compare to other dealerships. Service department is very good. Obviously, I want to see more coupons. Recently I need to change oil and hood shocks on my Lexus RX 350. I spoke with Adriana Maldonado. She impressed me with very efficient service and professional skills. I definitely will deal with her with future Lexus service requests. Angel Vasquez - a service consultant did a very good job coordinating the work on my car. I really appreciate his service. Jasmine who provided me with a loaner car worked fast and accurate.The waiting room is nice and clean, you get coffee and mixed nuts. So, it feels good at this dealership. More

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The friendliest service ever! There’s a reason why so many Lexuses in LA are purchased from Jim Falk. From the dealership to the service center, every single Jim Falk representativ There’s a reason why so many Lexuses in LA are purchased from Jim Falk. From the dealership to the service center, every single Jim Falk representative is friendly, respectful, and hard working. And the service center is impressively immaculate. Shout out to Angel, who is as a great a dad as he is a Jim Falk representative. More

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