Angela Sciabarasi | Page 2

Super Sojax Satisfaction We bought our new Subaru 2020 Super Sojax Satisfaction We bought our new Subaru 2020 Foerster before Valentine's day (Couldn't wait any longer) as a present for my fiancée as h Super Sojax Satisfaction We bought our new Subaru 2020 Foerster before Valentine's day (Couldn't wait any longer) as a present for my fiancée as her first car, and we are very much pleased with our purchase. The location and inside of the dealership looks so welcoming and shows many interesting memorabilia from Subaru, connecting the history on what they stand for with their customers throughout the years, including the awards the dealership has won throughout the years. The Sojax team was very professional, from Sean who took the time to chat with us and offer us refreshments and snacks, while our Sales Consultant Kim was preparing our paperwork in which she was able to beat the Costco offer price as she promised before we even set foot at the store. The Sales Manager, Josh, was able to give us a better rate with Subaru Motors Financing at a rate of 1.9% for the term which is way better than what our bank offers which we accepted, as the Finance Manager, Ryan, was able to explain the terms and conditions which we understood quite clearly. We are very grateful for our new car, and will definitely let our family, friends and fellow veterans know about what Subaru of Jacksonville is all about as they have shown and delivered us the reason why they are the award recipient of being the #1 Subaru Dealer of the Year 2020 not just in the state of Florida, but in the entire USA (Hoorah!) Thank you so much Sojax Team and keep up the great work :) More

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Absolutely the Best car buying experience I have ever had. The dealership was very clean and everyone was very nice. My sales person was very accommodating to my car buying needs. I will always recommend had. The dealership was very clean and everyone was very nice. My sales person was very accommodating to my car buying needs. I will always recommend Subaru of Jacksonville!!!! Bruce my salesman was Awesome!!! More

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Great Customer Service Bought my car here.. Great customer service. We recently had an oil change, service dept fixed a recall, before we even knew about it! Awesome Dealer Bought my car here.. Great customer service. We recently had an oil change, service dept fixed a recall, before we even knew about it! Awesome Dealership! More

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Personal and easy I bought a used car from this dealership with the help of Mark Minter. Great experience! Found a perfect car for me, the process was easy, they didn't I bought a used car from this dealership with the help of Mark Minter. Great experience! Found a perfect car for me, the process was easy, they didn't pressure me into anything I wanted, and they kept in touch throughout the process. More

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Great people, great dealership! Pleasant buying experience.I would definitely recommend this dealership to any one looking for a great deal. Staff was helpful and willing to go the e Pleasant buying experience.I would definitely recommend this dealership to any one looking for a great deal. Staff was helpful and willing to go the extra step. More

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Only The Best I live chatted for a couple of weeks before going to the dealership. I was assigned a sales associate who contacted me by email and was ready when I a I live chatted for a couple of weeks before going to the dealership. I was assigned a sales associate who contacted me by email and was ready when I arrived at the appointment time I had requested. The manager emailed during this period to let me know he was aware of my interest. My sales associate was Kimberly. She was very knowledgeable about the models I was interested in. I test drove a couple and she offered more. She understood my specific needs and wants and worked with me to get the Legacy I wanted, even offering to order one. Once I made a decision (with no pressure from her), she went over all the features and showed me how to use them. A couple of weeks after the purchase, she called to make sure all was well and I was happy. The manager came over during the process, introduced himself and thanked me for considering the dealership. Before I left he thanked me for the purchase. In the first month I called twice with questions related to the paperwork. My questions were answered quickly and correctly. My only suggestion would be to shorten the time needed to complete the paperwork. It seemed to be inordinately long. All in all, a top notch experience. More

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Great buying experience!! Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. S Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. Service is also top rate! You can’t go wrong at Subaru of Jacksonville!!!! More

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Very informative! A wonderful experience through out the whole process dealing with all the staff. Would highly recommend this particular dealership. Sean Lee was my sa A wonderful experience through out the whole process dealing with all the staff. Would highly recommend this particular dealership. Sean Lee was my salesman (with the patience of a saint!) and recommended by a friend who purchased a new Subaru weeks earlier. I stopped by the dealership 3 weeks after my purchase to get some 'how to' assistance with the electronics. Juan Hernandez is my HERO! He was so helpful in making it easy to understand. Thank You Subaru of Jacksonville-Atlantic Blvd. More

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Best experience I have ever had with an car dealership I can't say enough good things about both Frank Woods, the salesman with whom we worked, and Subaru of Jacksonville. They were both first-rate and de I can't say enough good things about both Frank Woods, the salesman with whom we worked, and Subaru of Jacksonville. They were both first-rate and deserve A++. I have always dreaded car-shopping but this experience was pleasant, interesting and successful! First of all, we were given clear and understandable information about the car and the purchasing process and at no point felt any type of "sales pressure"--a welcome relief. I also felt that Frank wanted us to have the car that best met our needs and he was both patient and helpful in showing us different options. He demonstrated important features of the car in the test drive--especially those related to safety-- and I was totally comfortable in driving the car myself. Deciding to buy the Outback was an easy and enjoyable experience. When we moved into the purchasing phase, Frank worked with other staff to facilitate the process and I was impressed with the way staff members worked together to meet our needs. They also went the extra mile to get the car color I wanted which was not on the lot. Frank actually drove to Georgia to pick up the car and take it to the dealership to get it ready for us. In a day or so, he called to say the car was ready and offered to come and drive me to the dealership. I was delighted with the car, the quick response in getting it to us and and all the courtesies that had been extended to us throughout the process. I can say without hesitation or qualification that I would recommend both Frank Woods and Subaru of Jacksonville to anyone who needs a car and wants to avoid the "sales pressure" so connected with car dealerships. It is a pleasure to extend our sincere thanks and appreciation to everyone involved. More

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Extra Mile I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and veh I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and vehicle delivery. Frank Woods and the Subaru of Jacksonville team did a great job finding the vehicle I wanted, and supporting me through the process. The price negotiation was reasonable, with no drama. The service department also stepped up. I returned to the dealership when I detected a minor problem with the car soon after I picked it up. They immediately provided me a loaner so I could continue my errands, and had the car fixed within a couple of hours. I love the car, and would definitely use this dealership again! More

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