Angelo Antoulinakis | Page 2

Great service and attention. Didn’t waste any time and took care of our needs right away!! Will do business with you guys again. Didn’t waste any time and took care of our needs right away!! Will do business with you guys again. More

by meloman6891 Verified Customer Verified Customer

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Ashly was awesome! So helpful and patient with me and my husband! Not pushy and very friendly! So helpful and patient with me and my husband! Not pushy and very friendly! More

by madisonspeyerer Verified Customer Verified Customer

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Amazing experience always. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Everybody at the dealer is great. More

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Maus Acura of North Tampa is the most honest, friendly, caring and professional dealership. Our professional salesperson, Paul Sherman, worked with us and management to acquire our "dream car," the 2022 A caring and professional dealership. Our professional salesperson, Paul Sherman, worked with us and management to acquire our "dream car," the 2022 Acura TLX with Technology and A-Spec Packages. Paul accomplished above and beyond meeting our car buying expectations. Managers, Angelo Antoulinakis and Tom White also worked with us in finding the exact car we wanted. And, Alex Prado in Finance helped us perfectly in completing our purchase. Also, Meredith Balasco did a super job as the Dealer Relations person insuring we, indeed, are very happy with our auto purchase from Maus Acura of North Tampa. Yes, this is a very family friendly dealership where anyone can feel at home in purchasing either a new or used vehicle. Very Highly Recommended! More

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Great experience with the entire Maus team. Thank you! It was a pleasure dealing with you It was a pleasure dealing with you More

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Lee is great to work with, easily going but knowledgeable and fair. Responds quickly to questions and kept me updated while waiting on my MDX. I highly recommend seeing Lee for you next Acura! and fair. Responds quickly to questions and kept me updated while waiting on my MDX. I highly recommend seeing Lee for you next Acura! More

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My sales rep was amazing. Purchasing a car from her was great. The rest of the dealership is what brought my experience down. The financial advisor got an attitude and became condescending when I refused t great. The rest of the dealership is what brought my experience down. The financial advisor got an attitude and became condescending when I refused to purchase an extended warranty. He asked (I was buying the car and PAYING for the car myself) if I didn't want a warranty BECAUSE MY HUSBAND TOLD ME NOT TO BUY ONE. What? No I am an intelligent human being capable of making my own decisions I don't need a male to tell me extended warranties are a rip off. After this experience, I would never buy from any MAUS dealership ever again. Unless you want to pay for services you don’t want or intend to use (MAUS CARE), please try to shop elsewhere first. MAUS CARE is "included" (forced) onto all vehicles. Even if you decline it, they still find a way to charge you for it ($1,999 on top of MSRP). I purchased my vehicle a month ago thinking I successfully declined it, but found out today that they “discounted” other pre-installed services (tint, door guard) to offset not fully removing the $1,999 MAUS CARE fee from my vehicle price (still paid $570 over MSRP). When I requested an itemized list of discounts on the day of purchase (because the numbers weren't adding up) they said it was not possible. Now I realize why they did not want to provide that information. I just figured they shorted me on rebates, but really, they snuck a partial MAUS CARE charge back in. Whether or not this can even be legal or not, they failed to explain how MAUS CARE works and how they’re still allowed to charge people for something they aren’t even aware they’re paying for. When I asked Angelo if I could have the MAUS CARE removed entirely and get the $570 back (since I don't intend to service my vehicle at any MAUS dealership), he said he'd have to pull my paperwork to see if I formally declined it. This doesn't make any sense because they already removed some of the fees for it, and why would I lie about declining it? It's not like I took it and changed my mind. I told Sophie from the beginning I did not want it. I would like this money back. After calling Acura corporate, MAUS CARE is a dealership service and is not technically a service warranty, doesn't seem like you can cancel it…. although on paper, it looks exactly like a service contract. TINT: please be advised this dealership is not equipped to properly install tint, but they put it on every vehicle and charge $299. Their facility is not set up to prevent dust and debris, so I was essentially told the vehicles WILL come with debris and bubbles under the film. If this bothers you, consider that. I had to bring my vehicle back TWICE to fix bugs and dust trapped in the film, ultimately having them remove the tint entirely (if I took it to my shop, they’d charge ~$100 to remove). Also, since I technically didn't pay for the tint (but I still paid the $570 mentioned above) I couldn't get a refund for it. Jim the service manager did try his best to fix this, but ultimately it wasn’t his fault the dealership can’t deliver a proper installation, even though they charge you double what it should cost. You can get the highest quality tint with a lifetime warranty at an actual tint shop for $50-75 per window, and it DOES NOT come with bugs and bubbles. Also check they didn’t install the tint a mile away from the edge of the window pane. That’s not supposed to be like that either. More

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Lee was excellent with, no pressure. Didn't even know wanted an A spec rdx until he showed it to us.. Robert in service is great. wanted an A spec rdx until he showed it to us.. Robert in service is great. More

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Great service buying my new car. No pushy salesperson & very pleased with experience at Maus! Brittany, Angelo & Zack were awesome. Great experience. I would highly recommend 👌 very pleased with experience at Maus! Brittany, Angelo & Zack were awesome. Great experience. I would highly recommend 👌 More

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What a great experience both in the service and sales department! Since Maus took over this dealership it is so much more welcoming and helpful. I have been coming to this location for years and worki department! Since Maus took over this dealership it is so much more welcoming and helpful. I have been coming to this location for years and working with Robert in Service who has been very patient and kind. It was time for new vehicle and Rafael Lopez in sales did a great job finding me a vehicle that meets all my needs. You can't go wrong buying at Maus, every car comes with Maus Care which includes oil changes and tire rotations. Thanks for such a great buying experience! I really appreciate the team making the experience so easy. More

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