Angelo Sciascia

They don’t answer your calls , false advertising and they let you feel that there are annoyed when you call. I emailed the internet sales manager twice with no response . I left two messages with a promise t let you feel that there are annoyed when you call. I emailed the internet sales manager twice with no response . I left two messages with a promise to call back , two days later I received another sales call like never contacted them. Worst dealership every, I will never go back to them or recommend them More

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*****Let me preface by saying this service center is fine, they will probably perform your service... probably. But read ahead if you are a critical person who cares about attention to detail.**** Do fine, they will probably perform your service... probably. But read ahead if you are a critical person who cares about attention to detail.**** Do not trust this service center to take care of you if you love your car beyond it being a mode of transportation, and know that Sal Sciarrino is an angry, depraved, ignorant macho man and overall disgusting human being. He is the quintessential inhumane dealer/service center boss. Right off the bat, my request for the service advisor (Priamo) to look into a rear creaking sound during acceleration and downshifting was DENIED. Reason? "Comeback". To those who don't know a comeback is when service is performed but the problem comes back. First of all the car is under warranty. it's their obligation to help the customer, especially considering the issue was never addressed. They took the car in to see if they could reproduce another issue I had and I noticed it said car wash. ****I adamantly told him don't wash my car**** he acknowledged by telling me "I see you don't want anyone touching your baby". Great. Of course they did wash my car. Not only was it a horrible wash but they completely butchered my paint. My paint was VIRGIN. 2 car washes done by professional caring hands, and several maintenance rinseless washes done by myself. The car is now covered in swirls head to toe, dense, concentric circles of horror. I managed to eacalate to meet the Director. Mr. Sal Sciarrino, big shot Mr Macho man, Submariner waving, X M riding testosterone drenched Sal the Pal. Make way for Senor "I took time out of my day to come down here for you" Sciarrino. He was nasty and had a gigantic ego. He denied my car has the scratches as indicated in my photo. He refused to come see the car under sunlight, he told me I bought the wrong color car, he had no reading comprehension so he wasn't even aware he had the story wrong regarding my diagnostic request denial, he made a cringey comment after I directed a request to his service manager Besa (Who was calm and courteous by the way) He said "SHE WORKS FOR ME!!" YIKES! He told me he doesn't scratch cars, that he washes 100s of cars a day. He actually sctaches 100s of cars a day. His car wash protocol involves NO suds, DIRTY nylon brooms, and NO water pressure. A recipe for disaster. He said he's been washing cars for 25 years. He's been scratching cars for 25 years. He took his grubby disgusting hands and dragged it across my hood to clear dust and dirt. If he knew anything about cars, and specifically car paint he would know that's exactly how swirls occur. But doesn't, because hes a sad amateur, a pencil pusher that can talk the talk but can't wash a car aiiyaaaa. He was a mad man. He told me to leave the car with him so he can fix it. Why would I let him take a rotary to my clear coat if he can't even wash the car? That's makes no sense. Compounding is an art, and Sal couldn't identity an artist if Michelangelo himself walked through the doors. Eventually I got in contact with the general manager and Vice president of Island Auto and they did right by me. They offered to contribute to my repairs from a trained professional and for that I give respect for recognizing that Sal is a useless mongrel. Hopefully he got a stern talking to. And hopefully he knew at the time that an an idiot like myself wouldn't give up so easily. I implore everyone to recognize Sal for what he is. A very sick person, a very immature person, a person who has no regard for other human beings. He should lose his job as the director of a service center. The Island Auto group is probably a fantastic Auto group, one they will become even more supreme if they ever kick Sal to the curb. He's not worthy of the position. I can do a better job than him...and I'm an idiot. I rear my case. Island Auto group gets 5 starts Sal gets nothing. Because he is nothing. He's a pathetic service provider. Stay away from Sal. More

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I didn't have a great experience the 1st time I came to lease my car. So I was hesitant on coming back. I was paired up with Baha and I was extremely happy that I was. He went above and beyond my expectati lease my car. So I was hesitant on coming back. I was paired up with Baha and I was extremely happy that I was. He went above and beyond my expectations. We also had spoken to Angelo and he helped us out as well. He was patient and understood our needs. I am thankful for my experience and going forward I will continue to go back especially if Baha is there. Thank you More

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Don’t believe 5000 no worries warranty. Dealership will not return my calls and corporate will not recognize warranty it is only through dealer. Whole thing is a lie. Now I have some secondary leasing comp not return my calls and corporate will not recognize warranty it is only through dealer. Whole thing is a lie. Now I have some secondary leasing company billing me. Will not be returning my business there. Go elsewhere scammers More

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All in all it was a pleasant experience. I did not feel pressured or harassed. Sales person Al McKie was friendly and attentive, and so was Dennis at Financial department pressured or harassed. Sales person Al McKie was friendly and attentive, and so was Dennis at Financial department More

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Outstanding, Great Customer Service & Straightfowarc Great experience. They helped me find the best vehicle for my budget and were very accommodating. My sales rep Al was great !! They took their time t Great experience. They helped me find the best vehicle for my budget and were very accommodating. My sales rep Al was great !! They took their time to go over all the vehicle options upon delivery and set it up for me. Thanks Island Toyota you guys are awesome ! More

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Best car buying experience! I recently bought a 2019 Tacoma from Island Toyota. I have to say I will never go to any other dealership. Al Mackie is a top notch salesman that was I recently bought a 2019 Tacoma from Island Toyota. I have to say I will never go to any other dealership. Al Mackie is a top notch salesman that was great to work with. The entire staff for that matter at Island was super helpful. I will be going back very soon to get my wife a car. God bless guys be well... btw I’m bringing Vinny again. More

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Best staff This was my second purchase at Island Toyota. As usual, the process could not have gone any more smoothly. I rolled out with my new car in a couple ho This was my second purchase at Island Toyota. As usual, the process could not have gone any more smoothly. I rolled out with my new car in a couple hours and didn’t have to put up with any sales gimmicks or extra add ons I didn’t need. The manager Angelo and my rep Al Mckie were total professionals and treated me with respect. I’ll be back for my next car. More

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salesman was a pleasure to deal with. Al’s knowledge of the vehicle was excellent and he was very patient answering all our questions and concerns. He was a pleasure to work with Al’s knowledge of the vehicle was excellent and he was very patient answering all our questions and concerns. He was a pleasure to work with More

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Great experience Great service and great experience would definitely recommend to all people looking for a new vehicle great experience with the employees at Toyota gr Great service and great experience would definitely recommend to all people looking for a new vehicle great experience with the employees at Toyota great sales men and great managers. Transaction was quick and very professional thank you More

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