Anil Sharma | Page 12

It was a pleasure working with Brooke Malia. She kept me informed on the expected delivery of my new TX 350 and was always very responsive. The paper work went well and she was especially help She kept me informed on the expected delivery of my new TX 350 and was always very responsive. The paper work went well and she was especially helpful going through all the technolgy and setting everything up. Brooke also offered any further assistance if needed. More

by BRAUCH Verified Customer Verified Customer

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Really enjoyed my experience overall. I appreciated Merrell and his manager locating the car I wanted in a short time. I appreciated Merrell and his manager locating the car I wanted in a short time. More

by lgorten Verified Customer Verified Customer

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Friendly. Clean and attractive showroom. Our salesman was so helpful and accommodating. Made the experience very easy. Clean and attractive showroom. Our salesman was so helpful and accommodating. Made the experience very easy. More

by khguntil Verified Customer Verified Customer

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Pleasant experience from start to finish. Amarr was excellent. Worked with me to find a beautiful car. Anil in finance made the process smooth and painless. Could not be happier with my purch Amarr was excellent. Worked with me to find a beautiful car. Anil in finance made the process smooth and painless. Could not be happier with my purchase and the service I received. More

by SLATERSON71 Verified Customer Verified Customer

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Wonderful service and truly care about customer and what they are looking for in a new car they are looking for in a new car More

by ELIZABETH.A.ROBINSON Verified Customer Verified Customer

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Catalina could not do enough for us we were looking for a nice used vehicle and she kept finding more for us to look at and we left trying to decide the next day we called her and my wife asked her to look t nice used vehicle and she kept finding more for us to look at and we left trying to decide the next day we called her and my wife asked her to look through her inventory one more time and Catalina sent us pictures and a video of the car she found and we were down that evening to purchase it. I have bought several cars for myself and wife and two daughters and I have never worked with a sales person with as much passion for her clients that her. My next vehicle will come from her as she has earned our trust. More

by Mhightower12 Verified Customer Verified Customer

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Everyone here that I have dealt with are excellent. Professional and nice to deal with. Professional and nice to deal with. More

by ptaaffe Verified Customer Verified Customer

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Professional staff with product knowledge. Gracious, eager to answer questions and offer advice. It was a pleasant experience. Gracious, eager to answer questions and offer advice. It was a pleasant experience. More

by johnbogash Verified Customer Verified Customer

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It's one thing to walk into a dealership where the employees just want to sell you a car -- it's quite another to walk into Westside Lexus. My car buying experience -- from requesting the vehicle to d employees just want to sell you a car -- it's quite another to walk into Westside Lexus. My car buying experience -- from requesting the vehicle to driving it off the lot -- was one marked by professionalism and red-carpet treatment each step of the way. For example, when I requested my vehicle, Steve Machann not only explained the process and accurately anticipated how long it would take to receive my car, but he walked me through the logistics to explain how and why the process is the way it is. It was less about selling a car and more about educating me and making sure we both had the same expectations, which I appreciate it. Additionally, Mr. Machann proactively updated me about the status of my vehicle throughout the process and when I did have the occasional question, he answered all my emails promptly. But the professionalism and willingness to educate didn't stop there. We next met with Brooke Malia who patiently took the time to explain the technology associated with my vehicle. Having someone as informative and calm as Ms. Malia on staff to demonstrate the ins-and-outs of my vehicle is such an asset, and something I didn't experience when purchasing my previous Lexus from elsewhere. Even the paperwork portion -- which is usually the worst part of car-buying -- was ideal because Anil Sharma wasn't a pushy loan officer. Instead, Mr. Sharma listened to me and professionally handled our paperwork in an efficient manner without all the back-and-forth. All my future vehicle purchases will continue to be from Westside Lexus and Mr. Machann because for everyone involved, it wasn't just about buying a car -- it was about making sure my needs were met. My favorite and final example of this is when Mr. Machann called me a few days after I brought the car home and he said, "Do you have any questions about your new car? If I didn’t check with you I would just be a salesman." More

by notsoplainjane1 Verified Customer Verified Customer

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I have purchased cars from Westside Lexus for 20 yrs. I have always had great service. They are professional and accommodating. I have always had great service. They are professional and accommodating. More

by jimjenferg Verified Customer Verified Customer

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