Annie Lam | Page 15

SO EASY! As a first time buyer, I was so nervous. Randy already had the car warmed up and ready for me to test drive when I arrived. The paperwork process was As a first time buyer, I was so nervous. Randy already had the car warmed up and ready for me to test drive when I arrived. The paperwork process was easy, the finance department was awesome, and I left completely satisfied with my purchase! I will definitely be back! More

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EXTREMELY SATISFIED-Great Buying Experience We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about the us the customers! Don has followed up with us several times to ensure all is well with our car. Pricing at Kia has always been good, with advertised discounts up front. Very minimal "let me check with my manager" stuff like most of us get at other dealerships. Justin in Finance has helped us with the purchase of two Sorrento's. He is also knowledgeable, not aggressive with signing you up for things you don't need and he is extremely efficient! Additionally, Keith Sutton in the Service Department is one of the reasons we decided to go with another Sorrento. He is knowledgeable, accommodating, professional and friendly. For that reason, we continue to take our Sorrento's to Jim Butler for service for all our servicing. Thank you Jim Butler Kia for understanding your customers!!! More

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Professional This Kia family was professional yet friendly, and understanding. They worked with us to the best of their ability. We would recommend this dealership This Kia family was professional yet friendly, and understanding. They worked with us to the best of their ability. We would recommend this dealership to everyone. More

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straightforward and pressure free From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxi From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxiety inducing process, but not today. Roger greeted me at the door, showed me the car I came to buy, talked me through the process, and answered all my questions. The process was straightforward and I never felt pressured. I highly recommend Roger and the rest of the crew at Jim Butler Kia. More

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2019kia forte ex Bought over the phone from Florida. Excellent prople to work with. Very responsive and kept their word. Am a happy customer.... saved money compar Bought over the phone from Florida. Excellent prople to work with. Very responsive and kept their word. Am a happy customer.... saved money compared to flotida dealers More

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Great experience and very helpful personnel. Very good experience dealing with everyone at the dealership. Randy Delgado was very good and easy to deal with. The entire experience was positive an Very good experience dealing with everyone at the dealership. Randy Delgado was very good and easy to deal with. The entire experience was positive and I will recommend the dealership to family and friends. More

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Why I would recommend Jim Butler Kia I felt that all the staff I worked with on purchasing my new Sportage were very courteous, helpful and sincere. They were not agressive or pushy but s I felt that all the staff I worked with on purchasing my new Sportage were very courteous, helpful and sincere. They were not agressive or pushy but sincere in wanting to help me with each step of the process. Thank you More

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Great experience! Randy did a great job helping us with our Kia purchase! He didn’t try to push us into anything we didn’t want. The process was super fast and so easy. Randy did a great job helping us with our Kia purchase! He didn’t try to push us into anything we didn’t want. The process was super fast and so easy. Thanks! More

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Very Friendly & Efficient Arrived very late due to road construction & traffic but it did not matter. Annie the sweetheart was standing by and introduced me to Randy who was Arrived very late due to road construction & traffic but it did not matter. Annie the sweetheart was standing by and introduced me to Randy who was ready to provide me with outstanding customer service. Justin was very easy to talk to and explained all financial aspects very well. I did not deal with Nate but had the nicest conversation. Thank you to all !! More

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Salesman never gave up Very positive experience, the Kia team worked hard on my behalf to get a vehicle I could afford.. Look forward to driving my Niro for a very long time Very positive experience, the Kia team worked hard on my behalf to get a vehicle I could afford.. Look forward to driving my Niro for a very long time! More

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