Anthony Arroyo | Page 12

Mr. Anthony was my very kind, patient service greeter. He listened intently to what I had to say about a noise I heard in my air/heart fan. He did not make me feel like I was wasting his time, with a simp He listened intently to what I had to say about a noise I heard in my air/heart fan. He did not make me feel like I was wasting his time, with a simple thing being a noise. Whenever I bring my car in for scheduled maintenance, it seems I always get Mr Anthony, and EVERY SINGLE TIME I HAVE MET WITH HIM, HE HAS TREATED BE WITH THE UTMOST RESPECT, AND KINDNESS, WITH A TON OF PATIENCE ADDED INTO HIS DEMEANOR FOR GOOD MEASURE! I saw Mr. JAMES, who was wearing a Ziegler T-shirt while he was standing in line in the service area waiting room. I had a question about an employee's name. He took time to answer my question without making me feel like I was bothering him. Thank you Mr. Anthony and Mr. James, as well as the unknown Service Technician who worked on my car, for making my visit a pleasant one. Looking for the safest, best car on the road today? Drive a SUBARU!! ...and look no further than Ziegler Subaru in Kenosha to make your search for a Subaru, the best car search you will ever have. More

Print

Everyone is always very nice and helpful when I visit the dealership for service appointments. dealership for service appointments. More

by KERRIACETO Verified Customer Verified Customer

Print

A Sincere group of people who treat you with respect and Professionalism. I feel taken care of when picking up my car. Professionalism. I feel taken care of when picking up my car. More

by WIN4FUN11 Verified Customer Verified Customer

Print

Continuing issues after purchase. Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified us Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified used and even then I would tell anyone to proceed with caution. Inexcusable things missed to say that the car was ready to be sold. The effort to fix SOME of the issues was nice but the fact that I had to push so hard and involve literally every manager in the company of the issues is inexcusable. Still waiting on call backs on things. Don’t even trust to bring my car in for the maintenance that I have for free. What’s free if things are continuously missed and I have to keep coming in. Absolute scam of a dealership and highly disappointed with them as a return customer(2nd car bought from them). To have every department in your dealership have an issue and cause problem in buying process I would be embarrassed if this was my business. More

by kimjustus1 Verified Customer Verified Customer

Print

It was my first time having service there and Anthony was very patient and knowledgeable with my questions. Everything turned out as explained and expected. very patient and knowledgeable with my questions. Everything turned out as explained and expected. More

by DALE.BUSCH Verified Customer Verified Customer

Print

It's convenient to drive to. I've always had my questions answered.. The service was great ! I've always had my questions answered.. The service was great ! More

by SANDRALUCKSTED Verified Customer Verified Customer

Print

I had a good experience. The staff was friendly and professional and did a great job. Thank you The staff was friendly and professional and did a great job. Thank you More

by JBC69 Verified Customer Verified Customer

Print

Great friendly service! Explained everything so I could understand so I was able to make the best decision for me. Explained everything so I could understand so I was able to make the best decision for me. More

by sand056 Verified Customer Verified Customer

Print

I didn’t receive a call with an estimate to fix the breaks. I wasn’t called when my car was ready either. When I picked up the car and expressed that I was concerned that no one called me with the esti breaks. I wasn’t called when my car was ready either. When I picked up the car and expressed that I was concerned that no one called me with the estimated price the managers response was “you’re not happy, should I just take them off?” Like that was ANY way to speak to a customer. He was condescending and extremely rude to me. I have NEVER had a bad experience with zeigler but this manager was beyond rude. Didn’t catch his name but I assume he was a service manager. I will NEVER deal with that rude individual again. I wasn’t looking for money off or even a coupon for next time. A simple apology would have sufficed. I cannot believe how condescending he was and as if removing the breaks would be ANY kind recompense for the lack of an estimate before the work was done, calling me when my car was ready or his treatment of me. Were my old breaks available to put back on so that I could take my car elsewhere? Doubtful. His treatment of customers is BEYOND unacceptable. Will take my car elsewhere and will purchase my next Subaru elsewhere as well. More

by PIERETTEFELTNER Verified Customer Verified Customer

Print

The service department is very efficient and stays on the projected schedule keeping clients informed. projected schedule keeping clients informed. More

by sueronhans Verified Customer Verified Customer

Print