Anthony Capanelli

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve! More

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I found Anthony to be incredibly friendly and transparent when we had our discussion about the sales process. He also provided me background information about Security Dodge which is a family owned business. when we had our discussion about the sales process. He also provided me background information about Security Dodge which is a family owned business. He made me feel very welcome at Security Dodge. Thank you Anthony! More

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I wish I could give Alise Bitic more than 5 stars as she certainly deserves more than five stars. From the moment I met her she made me feel as if we had known each other for many years. I was treated like certainly deserves more than five stars. From the moment I met her she made me feel as if we had known each other for many years. I was treated like family. She is truly and exemplary role model of what a true sales person should be. She definitely has a passion for her profession. She is a dynamo of a sales rep period! She located the vehicle that I was interested in which was a 2022 Ram 1500. Went for a test drive and the rest was history. Prior to coming to Security Dodge I've researched and reviewed many dealerships and the most common negative thing I found with many of them was communication. From when I first set foot in the dealership to the final day that she delivered my vehicle communication never stopped. Even the day after the sale, Alise followed through to ensure a high level of quality was met for my purchase. For me that's one of the most important aspect of retaining a loyal customer. It's not only the sale but after the sale that is equally important! From beginning to end it was a flawless purchasing experience. Everything I was told that would happen was exactly the way this transaction was carried out, nothing hidden. Never have I've experienced this form of transparency with other dealerships that I've purchased from. Alise & Security Dodge you've found a new loyal customer and I will be sure to mention you to my family and friends! Thank you so much for a wonderful purchasing experience. More

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Very professional, had the Ram 1500 all cleaned up, polished and ready for me to road test. I passed at least 3 Dodge Ram dealerships to go to Security. I did this because this dealership had the most polished and ready for me to road test. I passed at least 3 Dodge Ram dealerships to go to Security. I did this because this dealership had the most preowned low mileage Rams in stock. I’ve had my truck for a month, and I’m loving it. More

by LAXDAD9599 Verified Customer Verified Customer

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Everyone in security dodge are very nice and very helpful. They make it happen. Blake and Raja you guys are the best . Thank you.. helpful. They make it happen. Blake and Raja you guys are the best . Thank you.. More

by rodriguezjjj3 Verified Customer Verified Customer

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Alise was awesome! She has so much energy and puts it all into getting a great deal across the finish line. She stays on top of the details. I look forward to working w She has so much energy and puts it all into getting a great deal across the finish line. She stays on top of the details. I look forward to working with her again to buy my next Jeep! More

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Chris and Johnathon were very attentive and addressed all of my needs. I was in and out very quickly and couldn't bee happier with the process and my truck of my needs. I was in and out very quickly and couldn't bee happier with the process and my truck More

by info@wwcginc.com Verified Customer Verified Customer

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I had a fantastic experience at Security. The staff was welcoming and knowledgeable, explaining everything clearly without any pressure. They completed the work quickly, and the customer serv The staff was welcoming and knowledgeable, explaining everything clearly without any pressure. They completed the work quickly, and the customer service was outstanding—friendly and attentive. I also appreciated their honest product recommendations. Overall, it was an efficient visit, and I highly recommend them for reliable service and excellent care! More

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Respectable dealership with motivated salespeople. They honor their word and try their best to get you in a vehicle that suites you for a reasonable price. They honor their word and try their best to get you in a vehicle that suites you for a reasonable price. More

by TIMFBRENNER Verified Customer Verified Customer

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My experience in purchasing a used pickup from Security Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much i Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much in this, so I'll leave the "Too long; didn't read" at the top. Tl;dr - Online reviews were very bad but I gave them a try anyway and I had a solid experience before, during, and after my purchase. I had a minor mechanical issue upon leaving the dealer and they fully stood by the repair in a completely different state. Couldn't be happier with my truck and I wouldn't hesitate to do business with them again. I recently decided to trade in my 2016 Ram 1500 for a newer model and searched extensively for the right truck. After a challenging process with various dealers, I found the truck I wanted at Security Dodge. Despite their poor reviews on Google and Yelp, something nudged me to give them a chance. In our initial conversation, we discussed my trade-in and the new truck, including potential trade-in value and purchase price. I emphasized that since I was driving four hours, I wanted to finalize as much as possible beforehand. They were accommodating, and we agreed on terms which they confirmed via email. Although I felt my trade was slightly undervalued, I acknowledged my perception might be biased. Will Morgan was my main contact, and he showed respect and professionalism throughout the process. He wasn't pushy and handled everything with integrity. Will was knowledgeable about the vehicle and got answers from others when needed. If you can work with a specific salesperson, I recommend Will. They even offered more for my trade-in than initially quoted, which was a pleasant surprise. Overall, my experience was very good, around 4.5 stars. However, I was surprised by the inappropriate language in the showroom, especially with children present. It wasn't rampant, but I heard staff use the F-word multiple times. Also, my son and I had a good laugh when a manager told a staff member they couldn't nap in a showroom car hahaha. The only other minor issue was the time it took to complete the sale. As an out-of-state buyer, there might have been additional steps, but we arrived at 10 am and didn't leave until around 6 pm due to a mechanical issue. Although not their fault, they tried to expedite the process which leads into the next reason I was so happy with them. While I was having my financing meeting (very easy and straight forward by the way), they were prepping the truck for my departure and discovered that the AC was not functioning properly. At this point, it was around 4pm on a Saturday so all the service folks left a while ago and options were limited. Will and Anthony Capanelli tried for a while to charge the AC lines and get me running, but around 6pm it was time to wrap it up. They generously offered to get me a hotel so they could fix it, but I had to decline and drive home. We agreed on a proposed solution to go to a local dealer and they would cover the repair. Fast forward two weeks and my truck is fully functional and cold again! During the whole process, Michelle Scalise stayed in contact with me via email and ensured I was fully taken care of until I told her the truck was fixed. If you're hesitating on purchasing a vehicle through Security Dodge, DON'T! They did everything I would hope a car dealer would do before, during, and after a sale. Thank you all for such a great experience! More

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