"Quick and Easy "
I went in with the impression that obtaining financing would be difficult. After Jose beat my monthly payment goal by $25 a month I was financed within minutes. Whole process was flawless
"Mostly great first time experience"
Anthony was friendly and professional through the whole process. I mean, he went far and beyond in helping me with my buying experience, including coming in on his day off to get the paperwork done. It would have been a perfect review for the dealership, had it not been for some unexpected issues with the car, that have started the day after purchase(gas leak/check engine light due to chewed up pipes). Anthony was very helpful in resolving the issue, at no cost to me, though the service department was not as professional and customer service oriented. Hope it was just a random mishap on their part.
The crew at De Paula were friendly and really helped me say within my budget. I would definitely recommend them! They helped me get everything I wanted in my new (used) vehicle!
"The salesmen were friendly and accommodating."
They did their job well and were willing to work with my budget. It felt like a collaboration more then a one-sided purchase. They showed me the car beforehand and pointed out any imperfections.
I started my search for my new car on line. Searching by model. I spoke to a few dealers within 200 miles of my home . Anthony Gallo from DePaula actually took the time to work with me getting me to a deal I was very comfortable with. When I made the 170 mile trip from Plattsburgh to Albany I was very pleased. The car was everything he said, and the payment was actually less, coming in below my budget! I was given a tour of a very beautiful facility, and treated great! It was well worth the trip.
"Great experience "
It was a great experience. Everything went smoothly and Michael was very helpful as well as the rest of the staff. I would definitely recommend DePaula to anyone looking to buy
"A family approach"
over the years I have bought many cars. However, buying a car has never been an experience that I enjoyed. I often fill that the salesperson is pushy and dishonest. At Depaula i felt like the sales people worked as a team to try to best fit my needs and my budget. My sales person Dewin Dejesus was AWESOME!!! He didn’t harras me when I left without the vehicle nor did he call me with “here is what we can do if you want the truck.” Dewin and “Big Nicky” shopped banks to get me the best rate possible. When I finally went in to pick up my truck Anthony Gallo helped me get the paperwork started as Dewin was currently with another customer. I will definitely be recommending Depaula to all my friends and family. Thanks guys!!! I love my Truck!!!
"Used Car Purchase"
Salesman Anthony Gallo was a pleasure to deal with on the purchase. He provided information about various vehicles being considered while no pushing a specific bit to educate on the difference. He would give an option when questioned that came off professional, honest and elaborate as needed.
Vehicle was made available for test driving. It was clean with no obvious issues. The sale was pressure free and I found they were willing to work with us to make the deal fair and comfortable.
"Goes above and beyond!"
I bought my 2015 Dodge Dart from Anthony and couldn’t have asked for a better experience. Super friendly and beyond knowledgeable, i would only recommend Anthony to my friends and family looking to purchase a new vehicle. He’s best there is!
"My next jeep"
Great experience with Anthony Gallo. He worked to get me the deal I was looking for and I will definitely recommend him to anyone in the market for a new vehicle