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Anthony Nicholas
1,216 Reviews
Dealership Experience
12 yrs, 11 mos
1,216 Reviews
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1216 Reviews of Anthony Nicholas
March 24, 2021
EVERYONE is to wear a mask. You can imagine how upset I was to see your technician get out of MY car then put on his mask. The rep assisting behind the desk also chose not to wear one. We will never get was to see your technician get out of MY car then put on his mask. The rep assisting behind the desk also chose not to wear one. We will never get to the end of this if you do not enforce the mandates you have posted all over your dealership. DISAppointing More
by crni114
Verified Customer
March 20, 2021
Accommodating. Professional. On time easy to get appointment and easy to get service if necessary without an appointment. Would recommend highly. All technicians very courteous and helpful appointment and easy to get service if necessary without an appointment. Would recommend highly. All technicians very courteous and helpful More
by hstretch1
Other Employees Tagged: Chuck Schnitker, Kevin Massey, John Albono , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker
March 20, 2021
Facility at this location is great and offers beverages and snacks and TV area. Always nice to have option to have a beverage and have a big waiting area to relax and charge your electronics or watch tv. and snacks and TV area. Always nice to have option to have a beverage and have a big waiting area to relax and charge your electronics or watch tv. More
by Cpyle10
Other Employees Tagged: Chuck Schnitker, Kevin Massey
March 19, 2021
My car was promptly taken in for an oil change appointment. The service tech professionally explained everything that was done. The service area was clean and outdoor seating was provided. appointment. The service tech professionally explained everything that was done. The service area was clean and outdoor seating was provided. More
by jim.white6
Other Employees Tagged: Chuck Schnitker, Kevin Massey, John Albono , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker
March 18, 2021
Everything went well. Everyone was friendly and service was very timely. All of my expectations were met. I would recommend to a friend. I come here for all my service needs. was very timely. All of my expectations were met. I would recommend to a friend. I come here for all my service needs. More
by Drew
March 12, 2021
This dealership was prompt in service and very friendly. They went over everything and made recommendations if needed. Only improvement I would make would be I wish my car was washed better. They went over everything and made recommendations if needed. Only improvement I would make would be I wish my car was washed better. More
by pualani911
March 12, 2021
Excellent service and staff, every time. Will never take our car anywhere else! Always helpful, never pushy about recommended service and grateful to have found them 3 years ago! our car anywhere else! Always helpful, never pushy about recommended service and grateful to have found them 3 years ago! More
by vandi
Other Employees Tagged: JB Kerns
March 12, 2021
The people very nice and professional The know what they The people very nice and professional The know what they doing Always happy and satisfied. Thanks everyone who's helping us We appreciate your h The people very nice and professional The know what they doing Always happy and satisfied. Thanks everyone who's helping us We appreciate your help More
by TINA.POLYAK
Other Employees Tagged: Chuck Schnitker, Kevin Massey, John Albono , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker
March 11, 2021
Excellent customer service and very professional and courteous..They provided timely service and provided an in depth explanation of all work done as well as items that might need attention in the near courteous..They provided timely service and provided an in depth explanation of all work done as well as items that might need attention in the near future More
by Imleotaud@yahoo.com
Other Employees Tagged: Chuck Schnitker, Kevin Massey
March 11, 2021
The service department has always been outstanding. My last 3 visits have been very disappointing. The service advisor never returns calls and is unavailable. They mix up information and generally seem last 3 visits have been very disappointing. The service advisor never returns calls and is unavailable. They mix up information and generally seem disorganized. My truck was serviced and not washed before I picked it up. In addition my truck was not fixed when I picked it up. The error codes were cleared but they came back within 24 hours of me leaving. When I spoke to the manager he seemed uninterested in my discussion and kept looking over my shoulder obviously focused on something else. Very disappointing. Kevin Massey has been my service advisor for years and he is out on medical leave and it is clear his high level of service quality is not shared throughout the department. Kevin is friendly, organized and responsive. I also have had very positive experiences with Tim (loaner cars)- he is always friendly and on top of what’s going on! I am hoping the overall dissatisfaction is temporary as maybe the department is under staffed or new untrained employees are supporting customers. I hope my next experience will be improved. More
by Sheri Dillard
Other Employees Tagged: Kevin Massey , Wade Morris
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