Anthony Proano
Anthony Proano at Lake Ford

Anthony Proano

Servcice Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.4
86 Reviews
4.4

86 Reviews

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86 Reviews of Anthony Proano

January 30, 2026

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Employee Rating

They do a very good job repairing our vehicles and keeping in touch letting us know how things are going More

by rogros
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

January 22, 2026

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Anthony was great! Very helpful, very supportive, got it done!! I am looking forward to work with him again ! More

by Marco_mendes0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

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Work was done in a promptly manner and courteous to my question regarding the work done More

by vjncycles
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Recommend Dealer
Yes

January 14, 2026

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Didn't solve my issue. Anthony was very nice and helpful. But the issue remains. Incomplete More

by Marco_mendes
Recommend Dealer
No

Other Employees Tagged: Anthony Proano

Jan 15, 2026

Lake Ford responded

Thank you for taking the time to share your feedback. We’re glad to hear that Anthony was nice and helpful during your visit. We’re concerned to learn that the issue remains unresolved. Was this brought back to our team after your visit? If not, we’d truly appreciate the opportunity to take another look and work toward a proper resolution. We can’t address what we’re not aware of, and we want to make sure your concern is fully taken care of. Please feel free to reach out to us directly so we can review this with you and determine next steps.

January 13, 2026

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Great customer service Quick Anthony kept us up to date on the repairs and it was finished earlier than expected. Loaner car was very helpful More

by P.mcleod4185
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

January 06, 2026

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Very professional kept me posted on the steps to repair the vehicle. The service manager was very friendly and informative. More

by reomotorsinc1
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

January 03, 2026

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Experience was fine. Not to happy that a brand new truck had a mechanical issue glad it was covered under warranty. The people at lake ford are very helpful and kind. More

by stewnstac
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

December 31, 2025

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Lake Ford is a great dealership fair prices and good work. I have been coming there for a for a long time More

by rkbialk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher , Ryan heine

December 26, 2025

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Curtious, Respectful, and easy going! Satisfied with the service. Would go back over there again. More

by Mary Schneider
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

December 22, 2025

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Employee Rating

Sold me a car with an oil leak and then changed the $100 deductible on the 90 day warranty. Changed the oil but did not change the filter!! Was told by service manager that they would never have sold me a c More

by jcschmo
Recommend Dealer
No

Other Employees Tagged: Anthony Proano

Jan 15, 2026

Lake Ford responded

Thank you for taking the time to share your experience. We take all feedback seriously and respond to each concern personally. First and foremost, we are sorry for the frustration this situation caused. We also apologize that the $100 deductible associated with warranty was not clearly communicated at the time of sale. That is on us, and we understand how disappointing it is to learn that detail after the fact. Regarding the oil pan leak, we want to be clear that we would not knowingly sell a vehicle with an active oil leak. Our inspection process did not indicate an issue at the time of sale, and while we understand your skepticism, leaks can unfortunately develop after delivery. That said, when the concern was brought to our attention, the repair was completed under the warranty as intended. Your concern about the oil filter not being replaced is also taken seriously. That is not the standard we expect from our service department, and we are reviewing this internally with our service leadership to ensure our procedures are being followed without exception. We appreciate you bringing this to our attention. Thank you again for your feedback, it helps us improve.

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