Anthony Proano
Anthony Proano at Lake Ford

Anthony Proano | Page 3

Servcice Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.4
102 Reviews
4.4

102 Reviews

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102 Reviews of Anthony Proano

January 13, 2026

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Employee Rating

Great customer service Quick Anthony kept us up to date on the repairs and it was finished earlier than expected. Loaner car was very helpful More

by P.mcleod4185
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

January 06, 2026

Dealership Rating
Employee Rating

Very professional kept me posted on the steps to repair the vehicle. The service manager was very friendly and informative. More

by reomotorsinc1
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

January 03, 2026

Dealership Rating
Employee Rating

Experience was fine. Not to happy that a brand new truck had a mechanical issue glad it was covered under warranty. The people at lake ford are very helpful and kind. More

by stewnstac
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

December 31, 2025

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Employee Rating

Lake Ford is a great dealership fair prices and good work. I have been coming there for a for a long time More

by rkbialk
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher , Ryan heine

December 26, 2025

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Employee Rating

Curtious, Respectful, and easy going! Satisfied with the service. Would go back over there again. More

by Mary Schneider
Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

December 22, 2025

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Employee Rating

Sold me a car with an oil leak and then changed the $100 deductible on the 90 day warranty. Changed the oil but did not change the filter!! Was told by service manager that they would never have sold me a c More

by jcschmo
Recommend Dealer
No

Other Employees Tagged: Anthony Proano

Jan 15, 2026

Lake Ford responded

Thank you for taking the time to share your experience. We take all feedback seriously and respond to each concern personally. First and foremost, we are sorry for the frustration this situation caused. We also apologize that the $100 deductible associated with warranty was not clearly communicated at the time of sale. That is on us, and we understand how disappointing it is to learn that detail after the fact. Regarding the oil pan leak, we want to be clear that we would not knowingly sell a vehicle with an active oil leak. Our inspection process did not indicate an issue at the time of sale, and while we understand your skepticism, leaks can unfortunately develop after delivery. That said, when the concern was brought to our attention, the repair was completed under the warranty as intended. Your concern about the oil filter not being replaced is also taken seriously. That is not the standard we expect from our service department, and we are reviewing this internally with our service leadership to ensure our procedures are being followed without exception. We appreciate you bringing this to our attention. Thank you again for your feedback, it helps us improve.

December 05, 2025

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Outstanding service & staff,lake Ford offers pick up & delivery service which is extremely helpful for working people. They also have coupons from time to time...GREAT in all areas! Thanks More

by None27
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher

November 25, 2025

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Employee Rating

Thank you to Anthony who was able to help get my Bronco the repaired quickly! Great customer service! More

by AP
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Recommend Dealer
Yes

November 22, 2025

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Employee Rating

About a week after service, found oil residue spots on my driveway. After further inspection, oil was dripping from the oil filter More

by puddyman
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Recommend Dealer
Yes

November 15, 2025

Dealership Rating
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Great prompt service and excellent customer support , friendly service department and great location and access More

by mlewand245
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel, Micah Edwards, John Krueger, Lucas Sorensen, Brock Ellerson , Luis Hernandez, Joesph Whisler

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