Anthony Rivas-Garcia | Page 2

They were great, they helped me when I messed up the appointment time. Very kind. appointment time. Very kind. More

by KAYLEEBURT77 Verified Customer Verified Customer

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Very professional. Simple effective communication regarding service, timeline. Provided transportation back to my home while driver was conducted Simple effective communication regarding service, timeline. Provided transportation back to my home while driver was conducted More

by ELTANKO62 Verified Customer Verified Customer

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You made oil change and it was leaking. Then oil change again. You filled too much oil. It was twice as much as required. I ordered a pump to remove the excess oil. Then oil change again. You filled too much oil. It was twice as much as required. I ordered a pump to remove the excess oil. More

by Henry Verified Customer Verified Customer

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Very clean and efficient. Waiting room is nice. Nice that they have snacks and coffee for people waiting. Waiting room is nice. Nice that they have snacks and coffee for people waiting. More

by AIDANCOLLACK11 Verified Customer Verified Customer

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Everyone is welcoming and respectful. I live in North Las Vegas and will choose this location any day when getting my car fixed or looked at. I live in North Las Vegas and will choose this location any day when getting my car fixed or looked at. More

by BRITTANYMOO16 Verified Customer Verified Customer

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Great experience. I was kept well informed. Everyone is professional and the job was done well. I am very satisfied. I was kept well informed. Everyone is professional and the job was done well. I am very satisfied. More

by LOBAIDODESIGNS Verified Customer Verified Customer

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I made an appointment specifically for brakes on front and back. Waited hours then went outside to check on progress and was advised they don’t have the back brakes but had already done the front brakes. and back. Waited hours then went outside to check on progress and was advised they don’t have the back brakes but had already done the front brakes. Not giving me the option to come back the next day and do the front and back brakes at the same time. I was advised sorry. No offer of transportation, although inconvenienced for 2partial days. No offer of a break in the pricing. I won’t be back EVER. Complete lack of professionalism More

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Anthony did a great job in communicating with me and making sure all my needs were met and taken care of he has great customer service and is always has a good attitude in helping the whole staff ackno making sure all my needs were met and taken care of he has great customer service and is always has a good attitude in helping the whole staff acknowledge me and has ask me if I had been helped More

by Lucyruiz23 Verified Customer Verified Customer

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Let’s start with the engine was burning oil, which is a common issue with Kia’s near the year that I had but Kia refused to fix it for free. Six months ago we were told that it needed a new engine and that common issue with Kia’s near the year that I had but Kia refused to fix it for free. Six months ago we were told that it needed a new engine and that it would cost $5000..00. I did not want to put that much money into a car with so many miles so I was told by a mechanic that it was still drivable as long as we put in oil every two weeks, which is what we did. Six months later, the engine starts acting up again and now we’re told it’s $7500.00 to fix it. When asked if we would be interested in using it as a trade in I asked how much they would give me. Cole told me he’d get back to me within an hour with an amount and I never heard back from the guy again. I ended up paying them over $200.00 for their service exam and proceeded to take it to another dealership for a trade-in. Anthony was pleasant to deal with, but I often feel like I get a different story depending on who I’m talking to at that dealership. More

by KIADRIVER1326 Verified Customer Verified Customer

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They don’t offer a loaner car if you have to leave your car over night for the factory recall. car over night for the factory recall. More

by Hamid Rahmati Verified Customer Verified Customer

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