Anthony Tooson | Page 29

I thought you guys were great. My car is fantastic and everyone loves it. It not only runs great but the screen and everything in it is amazing everyone loves it. It not only runs great but the screen and everything in it is amazing More

by alishagriffin559 Verified Customer Verified Customer

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Such a poor experience! Salesmen were hard to get in touch with, unresponsive, unprofessional - specifically Brant but also the entire dealership as a whole. I wanted to buy out my lease versus get pric touch with, unresponsive, unprofessional - specifically Brant but also the entire dealership as a whole. I wanted to buy out my lease versus get pricing on a new vehicle and no one would give me any quotes for weeks. I finally got told they would not offer the lease term I wanted at all (after previously being told they would accommodate it) and got an estimate of what my monthly payment would be to buy out my lease THREE DAYS after my lease matured. Ended up needing to drive 2 hours to the dealership to force them to give me solid numbers in person and had to work with a different sales associate than Brant who quoted me at an extra $150 per month than what Brant had told me over the phone and said he had no idea why Brant would have lied and gave me a fake price but the numbers would never have been as low as I was informed by Brant. The new sales associate added on an extra $1k in down payment charge that I was never told about, and also refused to give me an itemized list of what the residual cost I owed to buy out my vehicle was with breakdown of what was residual value, taxes, fees. Made my boyfriend and I sit for 45 minutes waiting for “papers to be printed” after we had already reached a deal. At this point I was so frustrated and exhausted by the whole experience I just wanted to pay the money and leave. Ended up getting home and finding my initial lease contract and found out they charged me about $2500 OVER what the residual value of the car is (which is why they would not provide an itemized list). Overall, terrible customer service. Go here if you would like to be frustrated, drug along, lied to, and overcharged. I am a physician, so I know I cannot hold a used car salesman to the level of professionalism that I adhere to - but this place was a joke. Do better. More

by scb Verified Customer Verified Customer

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The staff was so great to deal with and so nice to talk to. I would tell all my friends to buy a car there. to. I would tell all my friends to buy a car there. More

by MAILBOX4GALS Verified Customer Verified Customer

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greg was very helpful! as soon as we got there, he was super helpful made sure i was happy with my purchase, i highly recommended him! super helpful made sure i was happy with my purchase, i highly recommended him! More

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I wish I would have taken my time getting a new vehicle. Or kept my old one, my price went up on my payment insurance. Or kept my old one, my price went up on my payment insurance. More

by Fkrolick Verified Customer Verified Customer

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They were very helpful and honest and gave me an opportunity to explore all my options. Nasir and Anthony were courteous and respectful to all my needs. opportunity to explore all my options. Nasir and Anthony were courteous and respectful to all my needs. More

by Kingmm629 Verified Customer Verified Customer

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Mike was great to work with and responsive to my inquiries even when I'm sure I drove him crazy. I did feel misled by the web prices compared to the dealers actual (Market price due to shortages of inquiries even when I'm sure I drove him crazy. I did feel misled by the web prices compared to the dealers actual (Market price due to shortages of inventory???) I did point this out a few times and went ahead with the deal as they were able to work with my other requests. I highly recommend mike as a salesman but be warned and make sure to ask about the price listed online. It may be legal to sell of above that listed price but it isn't good business practice. I would buy another car from Mike but I would verify before driving an hour that the price hadn't increased from the price listed online. Im pretty sure they owe my 500 from the online coupon as well. Overall Mike and the finance guy were great to work with. which hasn't been my experience with other salesman at other dealerships. More

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Angela was tremendous about putting me at ease and answering my questions. The entire staff was very good about reducing the hassle and getting me in and out considering what a time consuming process answering my questions. The entire staff was very good about reducing the hassle and getting me in and out considering what a time consuming process it normally is. More

by mpwalsh77 Verified Customer Verified Customer

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Very happy with everyone salesman Chris was super great. Can’t sassy enough good things for the dealership. Really love my Venue 😊will recommend to everyone one Can’t sassy enough good things for the dealership. Really love my Venue 😊will recommend to everyone one More

by KREAD36 Verified Customer Verified Customer

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Their friendly and make you feel comfortable. They make the process of buying a new car easy.! I would choose them anytime to make my purchase of a vehicle. the process of buying a new car easy.! I would choose them anytime to make my purchase of a vehicle. More

by Merrittariel7 Verified Customer Verified Customer

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