Antonio Hernandez | Page 10

Good Selection of Vehicles-Process took too long-4+Hrs If there was a "Maybe" button up there I would select that. Good selection of vehicles but the process of buying my car still took way too long. I was If there was a "Maybe" button up there I would select that. Good selection of vehicles but the process of buying my car still took way too long. I wasn't financing my new car. I was paying cash. Have a super duper credit score (over 800). Trading in an excellent vehicle but it still took over "4" hours to buy my car. It should never ever take this long. I was left "cooling" my heels on many occasions. This should never ever happen. I had to find my sales rep on several occasions. I am very loyal to the Toyota Brand. This is my 5th one. 1st one was purchased in 1978. The whole process of buying a car needs to change. Everyone was very polite but still. I knew the vehicle I wanted. Just had to decide between 2 models. Had to ask to see the specs to compare several times before I rec'd the info. So if someone can explain to me why it took so long...that would be super. My time is worth something. I expect this probably wont get posted but whatever. More

by LAURRETTE13 Verified Customer Verified Customer

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2018 4Runner Great people that were patient and explained everything. Got the price we needed what we think is a great price. Great sales guy and manager. Great people that were patient and explained everything. Got the price we needed what we think is a great price. Great sales guy and manager. More

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Ask for Oscar, he was an amazing sales rep! After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I al After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I also did not want to settle for what was available on lot. Oscar knew what I wanted and alerted me when the dealership had exactly that. The customer service was outstanding! I will return to Lancaster for my services and my next vehicle. More

by Marianne J Verified Customer Verified Customer

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Amazing customer service I normally do not leave reviews but I figure I'll make an exception this time. My Fiance and I have bought 2 vehicles from Toyota of Lancaster in a I normally do not leave reviews but I figure I'll make an exception this time. My Fiance and I have bought 2 vehicles from Toyota of Lancaster in a span of 2 months. Our salesman July Puzon was patient and did everything and beyond to make sure we were comfortable. The GM Sonny and the sales manager Tony Hernandez were also very helpful and welcoming and made this experience easy and as painless as possible. And finally, the finance manager, Maricela!! Let me tell you this woman explained everything we needed to know and all the ins and outs of our contract and was extremely pleasant! She was the last person we needed to see thru out this purchase and I can't thank her enough for making sure that we understood what we were signing. I have bought many cars in the past and these guys are at the top. We will for sure be back when we are in the market again. John & Perry Disclosure: I apologize for my grammatical errors, I'm using a cell phone and doing this while at work. lol More

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Got my brand new car (Toyota camry2018) Amazing attitude and made my parents and I and my nephew feel at home very chill guy and also helped me through my test drive and talked to me about m Amazing attitude and made my parents and I and my nephew feel at home very chill guy and also helped me through my test drive and talked to me about my vehicle with so much patience and Thanks to Edwin & Tony I got my car today. I’m the happiest customer leaving from here with a huge smile on my face :) Thanks More

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Great customer service. Overall it was a great experience, the service was great and friendly. I will recommend to my friends and family. The employees treat us very respect Overall it was a great experience, the service was great and friendly. I will recommend to my friends and family. The employees treat us very respectfully. I'm very happy with the car I purchased. Thank you. More

by JANALOZANO70 Verified Customer Verified Customer

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Super good customer service😊👍thank u Edwin and tony. They helped me a lot, everyone has wonderful attitudes and Edwin and tony were very helpful. Great deals, they answered all my questions. So I definit They helped me a lot, everyone has wonderful attitudes and Edwin and tony were very helpful. Great deals, they answered all my questions. So I definitely recommend this dealer to anyone who wants to buy cars I will take some of my friends to buy there cars here . More

by ANNIELOCS Verified Customer Verified Customer

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Excellent service I went to Lancaster Toyota to see a truck and they had a lot of trucks in stock and ended up buy a really nice truck for a really good deal I wanna ge I went to Lancaster Toyota to see a truck and they had a lot of trucks in stock and ended up buy a really nice truck for a really good deal I wanna get thanks for there excellent service and taken care of me thanks . More

by JOSEMEJIA120293 Verified Customer Verified Customer

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2018 Rav4 Adventure Easy purchase with knowledgeable sales staff and no hassle negotiations for the right price. Great sales staff and easy to talk to. Good inventory on Easy purchase with knowledgeable sales staff and no hassle negotiations for the right price. Great sales staff and easy to talk to. Good inventory on hand. More

by INDIHAR48 Verified Customer Verified Customer

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Empathic, Clear, and Friendly. The person who help me at first , was really help full... His Name was July, Antonio, and the Big Boss who was super honest and Friendly. The person who help me at first , was really help full... His Name was July, Antonio, and the Big Boss who was super honest and Friendly. More

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