Antonio Holmes
Antonio Holmes at Norm Reeves Toyota Dallas

Antonio Holmes

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
74 Reviews
4.5

74 Reviews

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74 Reviews of Antonio Holmes

August 14, 2025

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I’ve been getting my car service at this location for many of years. Love the new service department and the large waiting area. More

by msaparker51
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 13, 2025

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As always Harveen makes the Toyota maintenance stress free. He was required to take an earlier lunch than planned, however, a colleague of his was able to get my service started. The hand off between t More

by anbtlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 13, 2025

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I have no complaints. Carlos Lopez and team did an awesome job on my vehicle. More

by Dsmitch67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Aug 13, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 08, 2025

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Shelly is why we keep coming back. She knows us and knows why our Sienna is so important to us. She is a gem. More

by LINDA N
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Aug 08, 2025

Norm Reeves Toyota Dallas responded

Linda, Thanks for sharing your experience with Norm Reeves Toyota Dallas. Shelly and our team appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 03, 2025

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Good service. , very professional staffing, quick in and out. Whatever you do keep your service dept. In tack especially Shelley. More

by Johnsonherman5134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Harveen Toor

Aug 03, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

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Employee Rating

Not very timely, had an 11 appt & the wait was long and not attentive to customer needs. Did not change or set my maintenance schedule electronically and there was a scratch on my car door. Didn't offer me More

by smithannette1845
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

Aug 06, 2025

Norm Reeves Toyota Dallas responded

Smithannette1845, I'm sorry to hear about your experience with the wait time and service. We strive for efficiency and attentiveness, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address these concerns further or discuss any potential resolutions. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

August 01, 2025

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Antonio is an asset! He is personable, professional, and efficient! He communicates well and gets the job done in a timely manner. More

by Mary Jane
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 01, 2025

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Employee Rating

The dealership is efficient and Antonio Holmes customer service is excellent. He is a good listener and problem solver. He caters to the customer needs within the guidelines of the company's policy. It More

by victoria_holmes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Aug 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 31, 2025

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They are very quick, very respectful, they do the job on time , and smiling all the time More

by latifabuzaid6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jul 31, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 31, 2025

Dealership Rating
Employee Rating

Great work, and very thankful for how I'm treated and respected great dealership and great people 👍 will always choose Norm Reeves dealership More

by Edwardrivers889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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