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Antonio Holmes
Antonio Holmes at Norm Reeves Toyota Dallas

Antonio Holmes

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.6
135 Reviews
4.6

135 Reviews

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135 Reviews of Antonio Holmes

February 26, 2026

Dealership Rating
Employee Rating

Great job, from reception to completion was timely. No issues and completely satisfying experience. Antonio did a great job. More

by Tomremediz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Norm Reeves Toyota Dallas responded

We’re delighted your Toyota service was efficient and met your expectations. Antonio provided great support throughout your visit. Thank you for sharing your experience and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 26, 2026

Dealership Rating
Employee Rating

Need to do better with keeping inventory I always have to wait Do better with keeping my tire in the dealership because they pick up hazardous materials from the roads. More

by maquisha75
Recommend Dealer
No

Other Employees Tagged: Antonio Holmes

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Feb 26, 2026

Norm Reeves Toyota Dallas responded

Thank you for your feedback, and I sincerely apologize for the wait you’ve experienced. We understand how important it is to have the right inventory available—especially when it comes to tires that handle hazardous road conditions. We’re actively reviewing our stocking process to ensure we can serve you more efficiently moving forward. Your patience is appreciated, and we’re committed to doing better. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 21, 2026

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Employee Rating

Good work If the employee does what he need to do that is it Excellent More

by Rose Costa
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Feb 21, 2026

Norm Reeves Toyota Dallas responded

Thank you for the five-star review and for trusting Antonio and our service team with your Toyota RAV4. We’re pleased to hear the work met your expectations. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 13, 2026

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Employee Rating

Mimi and Ben did a great job! They helped us all the way through and anything we needed to address a concern they are going to take care of on next visit. More

by KITJENKINS2
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Mimi Garcia , Ben was a great manger to assist with our transaction.

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Feb 15, 2026

Norm Reeves Toyota Dallas responded

Hi Kit! Thank you for your business and your review for Mimi and Ben! We hope that you and your family are loving your new ride. - Norm Reeves Toyota Dallas

January 26, 2026

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Employee Rating

The service was great. He was professional, my car was taken care of with no issues. More

by Marvis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Norm Reeves Toyota Dallas responded

Hi Marvis! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 24, 2026

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Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Edwin Aguilar, Harveen Toor

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Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 24, 2026

Dealership Rating
Employee Rating

Antonio was great. He took care of my car issue. I will definitely go back. More

by belindajudy
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Jan 24, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 23, 2026

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Employee Rating

I like the video that came to my phone showing me my tire, and brake thread and recommended services including the price. And actually seeing the tech changing my oil gives me a piece of mind when i l More

by amcnutt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about your experience with the Norm Reeves Toyota Dallas team! It's wonderful to know that the video added to your peace of mind while working with us. We hope to see you again down the road!

January 21, 2026

Dealership Rating
Employee Rating

I was told that my oil change would take about an hour. I was there for four hours! I have never waited 4 hours for an oil change. More

by dpi
Recommend Dealer
No

Other Employees Tagged: Antonio Holmes

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Jan 21, 2026

Norm Reeves Toyota Dallas responded

Thank you for bringing this to our attention. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 21, 2026

Dealership Rating
Employee Rating

The staff is always nice and professional. Antonio was very thorough and friendly. I appreciate them all. More

by wappiagyei
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Jan 22, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about our team! We will pass along your kind words to Antonio and the rest of our crew. We look forward to seeing you next time here at Norm Reeves Toyota Dallas. Safe travels!

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