Antonio Holmes | Page 11

What's the point of an appointment if you're going to be put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix somethin put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix something about the throttle that wasn't broken "just in case" because I replaced the battery. Auto repair is as big a scam as medical. More

by jnuss2000 Verified Customer Verified Customer

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The service was done in a timely manner. The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I wou The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I would be notified when it came in. I have had no notification and so much time has passed I forgot about it. Now I am out of town for a few weeks and am worried that the problem has not been rectified. More

by bcgragg Verified Customer Verified Customer

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The services department is quick and thorough. John Pena is an excellent service coordinator and I enjoy working with him. John Pena is an excellent service coordinator and I enjoy working with him. More

by Mark Verified Customer Verified Customer

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I love Norm Reeves Toyota because they have the most experienced, knowledgeable, professional and the friendliest people in my opinion. experienced, knowledgeable, professional and the friendliest people in my opinion. More

by carchie64 Verified Customer Verified Customer

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I choose Norm Reeves for my Toyota maintenance because I have found Shelly and Antonio to be honest, fair and considerate of my budget. have found Shelly and Antonio to be honest, fair and considerate of my budget. More

by janlwaffer Verified Customer Verified Customer

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I have had a good experience with the service department. The team there is knowledgeable and trustworthy. I have never had to wait more than a hour when dropping my car off and waiting for the service. The team there is knowledgeable and trustworthy. I have never had to wait more than a hour when dropping my car off and waiting for the service. More

by steveeloy_ortega Verified Customer Verified Customer

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I did alignment there for 2009 Nissan Sentra. 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The assigned mechanic did his best on the front end, it was a lot of work, since the car was fixed after heavy hit. He came out twice to address my concerns and questions. There were some minor issues, like released Schrader Valve, reset torque on those valves to the wrong value, one sliding wheel weight due to balancing. The balancing itself was done very well as well as alignment (@ giving circumstances and the fact that they gave me a colored printed copy). Taking into account how much I've learned during that service and easiness to fix small issues (I'm a DIY mechanic) I decided to rank that service very positively. More

by Olena Erhardt Verified Customer Verified Customer

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They fixed my daytime running light, and did the 10000 mile maintenance at the same time. Very good. mile maintenance at the same time. Very good. More

by lwyt1127 Verified Customer Verified Customer

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Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More

by tinachap12345 Verified Customer Verified Customer

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Appointment was at 8, my advisor showed up at 9. And it took over 2 hours for a tire rotation. Not a good experience at all. I would recommend your services, but I would be totally honest about my g And it took over 2 hours for a tire rotation. Not a good experience at all. I would recommend your services, but I would be totally honest about my good and bad experiences. More

by A.D. Verified Customer Verified Customer

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