Antonio Miller | Page 10

Exceeded my expectations in every regard This was my first new car buying experience, sales rep Antonio was awesome with showing me the features of the new Jetta and letting me take a long te This was my first new car buying experience, sales rep Antonio was awesome with showing me the features of the new Jetta and letting me take a long test drive on one with an auto, as well as a shorter test drive in the manual transmission car I purchased. Antonio was polite, informative, and engaging, and understood exactly what I was looking for in a new car. I was preapproved for my new vehicle loan prior to coming in, but some changes in the preapproval offer had to be made to accommodate registration costs and the higher doc fees involved with registering the car in my home state (I'm not from PA). John was very polite and forthright in explaining these facts but it also helped that I had the expectation that things would be a little different with respect to my loan when after the deal was done. Jason Hartman was also helpful and informative when it came to closing the deal and signing the paperwork. He explained the meaning and implications of each document, gave me enough time to read before signing as I needed it, and didn't pressure me into buying wheel and tire coverages or gap insurance (I have gap insurance through my insurance carrier at a lower rate). Overall my experience was the opposite of my expectation. The environment was no pressure, the process was actually fun, and the new car is fantastic. More

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Good Experience Friendly with no pressure. This was out first VW purchase / lease. Antonio was very knowledgeable about all the options the Jetta came with. Would lik Friendly with no pressure. This was out first VW purchase / lease. Antonio was very knowledgeable about all the options the Jetta came with. Would like to replace our Highlander with a Tiguan in the near future. More

by DVARILLO Verified Customer Verified Customer

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Purchase of New 2019 Jetta SEL The entire team, from Joe DePhillipo (who has been our salesman for years) to Jeff Applegate, Tony Miller, Jason Hartman and John Balassis were all gr The entire team, from Joe DePhillipo (who has been our salesman for years) to Jeff Applegate, Tony Miller, Jason Hartman and John Balassis were all great to work with. Thumbs up... and thanks to them all! Best regards, Scott Conti More

by SCOTTC9 Verified Customer Verified Customer

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I felt like I was treated well My salesperson Antonio Miller did a good job of showing me the available cars and explaining the differences between each GTI model. I felt like I wa My salesperson Antonio Miller did a good job of showing me the available cars and explaining the differences between each GTI model. I felt like I was well treated and I was able to buy a car I really like. More

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Excellent customer service, Great experience! Antonio Miller was my sales person and he was spectacular. He was so knowledgeable about the vehicle. I was worried about being hassled with extra cha Antonio Miller was my sales person and he was spectacular. He was so knowledgeable about the vehicle. I was worried about being hassled with extra charges and add-ons but they were very professional and listened when I said no. Overall, the process was so quick and easy! Everyone that helped did a great job! Will definitely recommend people to go there and big shout out to Antonio for making the experience awesome! More

by ASHLEYSACC122 Verified Customer Verified Customer

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Outstanding experience North Penn was the 4th dealer that we visited. We walked in, sat with salesman, Antonio, told him what we wanted. He gave us the the simple bottom l North Penn was the 4th dealer that we visited. We walked in, sat with salesman, Antonio, told him what we wanted. He gave us the the simple bottom line price - not a low base with multiple additions, no conference with his manager, and absolutely no deception games. We made an immediate deal and his initial price was the delivered price. After being battered around with the usual games (which my wife had thoroughly researched) at the other dealers, our experience at North Penn was just the way a car purchase should be. It was a straightforward and clear transaction. Antonio spent a great deal of time explaining every detail about the car and was very patient with two non tech-savvy customers. More

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Experience went very smoothly Employees were welcoming, friendly, low-pressure. Knew the answers to all the questions. Good test drive. Sympathetic to my concerns. Came through wit Employees were welcoming, friendly, low-pressure. Knew the answers to all the questions. Good test drive. Sympathetic to my concerns. Came through with a reasonable deal. More

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Pleasant staff, low pressure I purchased a Certified Pre-Owned Jetta from North Penn. The experience was easy, low-pressure, and efficient. Antonio offered to pick me up at the I purchased a Certified Pre-Owned Jetta from North Penn. The experience was easy, low-pressure, and efficient. Antonio offered to pick me up at the train station and was friendly and knowledgeable. More

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New car purchasing experience Staff did a great job getting us connected with a new vehicle in a span of 5 hours. We had done the research and knew what we wanted after a test dri Staff did a great job getting us connected with a new vehicle in a span of 5 hours. We had done the research and knew what we wanted after a test drive and some questions answered. These guys got it done. More

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