April Fyock
April Fyock at Bocker Auto Group

April Fyock | Page 12

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
118 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs, 6 mos

Industry Experience

13 yrs, 10 mos

Specialties & Trainings

Service Advisor

5.0

118 Reviews

Write a Review

118 Reviews of April Fyock

May 28, 2018

Dealership Rating
Employee Rating

Unsure about wait time Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled More

by Farmma90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2018

Dealership Rating
Employee Rating

Fast and efficient When my car needed servicing, they were able to provide me with a loaner. They got the job done within a few hours. Very friendly! More

by ekraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

May 10, 2018

Dealership Rating
Employee Rating

Excellent Had a great sales guy marvin was his name and we were able to get the deal done excellent service would definitely buy another vehicle More

by erikortega23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shorter , Marvin Allen

May 14, 2018

Bocker Auto Group responded

Hello, thank you for your kind words and this wonderful review!

April 26, 2018

Dealership Rating
Employee Rating

Best crew anywhere Great loaner car was waiting for us. The seats in this Buick Enclave had seats more comfortable than our Cadillac. Worked on key fob with no success More

by Remark 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

April 23, 2018

Dealership Rating
Employee Rating

satisfied great sales and service dept would recommend to others which i have sent two other people for prices, the best service is when work has to be done on More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 16, 2018

Dealership Rating
Employee Rating

CadillacCT6 I purchased a 2018 Cadillac CT6 in October 2017. Brandon Busker was our salesman. This is second Cadillac I have purchased from Brandon. He is the More

by Pargolfer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Rob Robb, Brad Leverton, Wayne McCarthy , Mike Haffele, Chuck Hays, Rich Wallace

April 13, 2018

Dealership Rating
Employee Rating

Tire rim repair Such great service. Everyone is so knowledgeable...keep you informed thruout the whole experience. Gave me a lot loaner car so I could run errands rat More

by Denali pjc111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Brad Leverton, Wayne McCarthy , Mike Haffele, Kyle Sieffert, Rich Wallace

April 10, 2018

Dealership Rating
Employee Rating

Great service I had a 0 zero credit rating... the finance guy was persistent in finding me the best rate... the salesman was very accommodating and explained everyt More

by Michael Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shores

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