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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
84 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

8 yrs, 10 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

Service Advisor

5.0

84 Reviews

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84 Reviews of April Fyock

September 24, 2025

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Employee Rating

Everything went ahead of schedule and was completed to my complete satisfaction with no issues. More

by ELLENKLATT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Dean Obert, Brad Leverton, Wayne McCarthy

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Sep 25, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Ellen! We're thrilled to hear that everything went ahead of schedule and that you were completely satisfied with your experience at Bocker Chevrolet GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 19, 2025

Dealership Rating
Employee Rating

All service managers have been very helpful and courteous whenever I have had to bring a vehicle in for some type of service. More

by bokemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy , David Huber has always gone the extra mile in trying to find the right parts for my vehices.

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Sep 20, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback on our service managers at Bocker Chevrolet GMC. We're glad to hear that you've experienced helpful and courteous service during your visits. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 16, 2025

Dealership Rating
Employee Rating

Always a great experience. SUV is fixed and thanks to April for her great customer service. April always gives us great customer service! More

by rlpm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're pleased to hear that your SUV is fixed and that April provided you with great customer service. At Bocker Chevrolet GMC, our team strives to ensure that every experience is a positive one. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

August 13, 2025

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Employee Rating

Great follow and great service. April did a great job ! Keep up the great work! More

by BUNKBALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Aug 13, 2025

Bocker Auto Group responded

Thank you so much for your review! We're glad to hear you had a great experience with our team, especially with April. Your appreciation motivates us to continue providing excellent service at Bocker Chevrolet GMC. We look forward to assisting you again soon. Sincerely, The Bocker Chevrolet GMC Team

August 05, 2025

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Employee Rating

They always do a great job with my car. And the employees are always so friendly. That’s why I always do business there. More

by joysec5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

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Aug 05, 2025

Bocker Auto Group responded

Thank you for your review! We are happy to hear that you consistently have a great experience with Bocker Chevrolet GMC and appreciate our friendly staff. Your loyalty means a lot to us, and we look forward to serving you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 25, 2025

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Employee Rating

Went in for oil change and needed to schedule for tire rotation… April managed to get both done for me back to back! Done pretty quick and much appreciated. More

by Linda T
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Bocker Auto Group responded

Thank you, Linda! We appreciate your feedback and are glad to hear that April took care of your oil change and tire rotation efficiently. Your satisfaction is important to us at Bocker Chevrolet GMC. We look forward to assisting you again. Sincerely, The Bocker Chevrolet GMC Team

July 20, 2025

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Employee Rating

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy, Gretchen Cross

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

Dealership Rating
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Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, Brad Leverton, Wayne McCarthy, Greg Stronczek

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Jul 16, 2025

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 07, 2025

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Employee Rating

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch! More

by rcl700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Rob Robb, Brad Leverton, Wayne McCarthy

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Jul 07, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

Dealership Rating
Employee Rating

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Gretchen Cross

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Jul 06, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

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