Aracelis Mendez | Page 14

I had a less then good experience at Lexus of Orange. The sales manager tried to charge me over $1,000. To remove tinting on my trade in or an Acura TL with factory tinting, bought from a NY Dealer. After lo sales manager tried to charge me over $1,000. To remove tinting on my trade in or an Acura TL with factory tinting, bought from a NY Dealer. After losing confidence in him, I was told there was 2 keys to the used Lexus I bought. Then they said, sorry there is only 1 key and when I questioned this statement, I was told they could do nothing about it! Knowing, they could at least offer me one at cost. Then my car was not properly prepared for me and I had to return for new rotors & pads. I would not trust the sales manager to treat you fairly. My salesman Terrel was fantastic. More

by Ptw1143 Verified Customer Verified Customer

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Great place to buy a car the ppl that work their are very nice Lexus are the best cars to buy go big or go home😊 very nice Lexus are the best cars to buy go big or go home😊 More

by cdgriffin628 Verified Customer Verified Customer

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. From sale to service every aspect has been top notch. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. More

by Loretta Verified Customer Verified Customer

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As usual nothing but the best service in the county! Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that eye on detail. And the parts department had the parts for my car. Well taken care of and even visited by John Roscino from sales saying hello and checking in on me. Truly appreciated and appreciated by all. More

by LeidaR3781 Verified Customer Verified Customer

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I had a great experience .the whole process was great the staff was extremely helpful with step of the process.i would highly recommend lexus staff was extremely helpful with step of the process.i would highly recommend lexus More

by michealbletcher123 Verified Customer Verified Customer

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Always the best! Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulati Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulations. Always like family there! More

by jo-ellen Verified Customer Verified Customer

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Service I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything e I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything else wrong with your vehicle. More

by Lovely2018 Verified Customer Verified Customer

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Excellent service from the phone call to make the appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! More

by John D. Verified Customer Verified Customer

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I had to get my Lexus maintenance and orange county Lexus came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not to have to worry about going out right now with a virus. Then I got connected with Steven from sales and I ended up trading in my lease six months early and getting a brand new 2020 Lexus GX 460 for a great price. More

by JILL_KEIFER Verified Customer Verified Customer

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Great staff The staff in service provided great service even with coronavirus shut down.They did a great job at following the guidelines from NYS.Thank You The staff in service provided great service even with coronavirus shut down.They did a great job at following the guidelines from NYS.Thank You More

by rossje1 Verified Customer Verified Customer

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