Aracelis Mendez | Page 15

It was a pleasure to visit the dealership and meet such a professional team who took their time to make sure my car needs were met as well as I was comfortable and understood each transaction that was taking professional team who took their time to make sure my car needs were met as well as I was comfortable and understood each transaction that was taking place with the maintenance of my vehicle. They were also attentive and gave me updates during the appointment. More

by NICOLE56 Verified Customer Verified Customer

Report | Print

Great Service at Lexus of Orange County I brought my new car in for an inspection. I was happy that the dealer put on my new plates, showed me how to work my special lights that turn the br I brought my new car in for an inspection. I was happy that the dealer put on my new plates, showed me how to work my special lights that turn the brights on and of as needed, and then washed my car. I was very pleased with my visit. More

by PNKIND Verified Customer Verified Customer

Report | Print

From start to finish, it was an effortless transaction. I worked with John and he was amazing! The ladies are so nice and friendly, kind too! worked with John and he was amazing! The ladies are so nice and friendly, kind too! More

Report | Print

Service and personnel were terrific. First let me say how great Barry was during my service visit. The man is a true professional. He was pleasant, poised and understood everything I aske First let me say how great Barry was during my service visit. The man is a true professional. He was pleasant, poised and understood everything I asked about. I noticed that he makes a point of checking on all the techs while they are working. That’s what I would want in a Service Manager if I owned a dealership. My only complaint, having nothing to do with the quality of service I received is about the ambience that should be expected when visiting a Lexus dealership. One of your employees, a young man decided to eat his lunch, his smelly lunch at a desk right at the door that leads to the customer waiting area. I don’t want to sound like some angry old man but that was uncalled for. I am sure there are other places for him to eat his (smelly) lunch. I would also like to add that the young lady at the desk Aracelis was very pleasant to deal with. More

by agslilboy Verified Customer Verified Customer

Report | Print

Great experience Great experience Chris Nenning did great job going over my car and telling me about some preventive maintenance work. He was able to get me an appo Great experience Chris Nenning did great job going over my car and telling me about some preventive maintenance work. He was able to get me an appointment the next day. Thank you. More

by MG1000 Verified Customer Verified Customer

Report | Print

Best service as always One thing I can always be assured of is that my experience at Prestige Lexus is phenomenal. The consistent friendly and professional atmosphere and a One thing I can always be assured of is that my experience at Prestige Lexus is phenomenal. The consistent friendly and professional atmosphere and attitude can be found all over the dealership. Thank you again for an easy visit! More

by jo-ellen Verified Customer Verified Customer

Report | Print

Excellent service In and out in no time. Installation was done on time with no problems. The final bill was actually lower than the original quote. We won’t hesitate t In and out in no time. Installation was done on time with no problems. The final bill was actually lower than the original quote. We won’t hesitate to return. More

by RSTROMMER Verified Customer Verified Customer

Report | Print

Outstanding experience!!!! Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all issues were addressed. More

by mwpa1 Verified Customer Verified Customer

Report | Print

Professional, helpful and efficient. Everyone I met has been very helpful. Atmosphere is very good and I really didn’t mind waiting. I was happy with the service provided Everyone I met has been very helpful. Atmosphere is very good and I really didn’t mind waiting. I was happy with the service provided More

by CWNORTHEAST Verified Customer Verified Customer

Report | Print

Pleasant, professional and speedy experience! It is always a wonderful experience at this service department. Everyone is friendly, professional, and work was done on time. Another home run by P It is always a wonderful experience at this service department. Everyone is friendly, professional, and work was done on time. Another home run by Prestige! More

by jo-ellen Verified Customer Verified Customer

Report | Print