Aracelis Mendez
Aracelis Mendez at Lexus of Orange County

Aracelis Mendez | Page 5

Service Receptionist

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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165 Reviews
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165 Reviews

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165 Reviews of Aracelis Mendez

October 25, 2022

Dealership Rating
Employee Rating

Great customer service . They knew everything about my vehicle . They were also friendly and prompt . Thank you More

by E073070p
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 01, 2022

Lexus of Orange County responded

Hello, we're pleased to learn you received great service from our friendly team. We look forward to seeing you again in the future!

Nov 01, 2022

E073070p responded

Ok thank you

October 25, 2022

Dealership Rating
Employee Rating

So far so good, no problems everyone has been more than helpful and courteous with the appointments More

by Georgezitone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Lexus of Orange County responded

Hello, we appreciate you taking the time to share your feedback about your experience with us. Let us know if we can help with anything. Have a great day!

October 24, 2022

Dealership Rating
Employee Rating

The service was excellent I was taking care of immediately my vehicle was done in a timely fashion and I got a complimentary car wash More

by Mr.McLeanjr511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Lexus of Orange County responded

Hello, we appreciate your feedback about the excellent service you received during your recent visit. See you next time!

October 20, 2022

Dealership Rating
Employee Rating

First time having car serviced here and everyone I spoke with was wonderful! Had to have roadside assistance tow my car in due to a nail in the tire. Michael in the service department kept me abreast of wh More

by jwallingford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning , Michael in service dept was excellent

Oct 24, 2022

Lexus of Orange County responded

Hello, it's great to see Michael provided excellent customer service during your visit. We look forward to seeing you again in the future!

October 06, 2022

Dealership Rating
Employee Rating

The service is good, the advisors are very welcoming, they know what they are doing! More

by kitlerfrancois
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Oct 07, 2022

Lexus of Orange County responded

Hello, we appreciate your kind feedback about the service department and look forward to seeing you again in the future!

September 28, 2022

Dealership Rating
Employee Rating

Very professional and great care in the service department. They diagnosed my issue fast and even sent me a video from the technician. More

by Davidvc12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Oct 03, 2022

Lexus of Orange County responded

Hi David, it's wonderful to see you received great service from our professional team. Let us know if we can help with anything else in the future!

September 28, 2022

Dealership Rating
Employee Rating

Quick efficient great customer service schedule online service loaner etc in and out in record time More

by MARYELLENBEAUREGARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Lexus of Orange County responded

Hi Mary, we're pleased to see you received quick and efficient customer service from our great team. We'll see you next time!

September 23, 2022

Dealership Rating
Employee Rating

Courteous prompt service. Service manager took the time to answer our questions and concerns. It was a nice feeling getting into my CLEAN car snd knowing that the service prov More

by brbrinkerhoff53
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Sep 26, 2022

Lexus of Orange County responded

Hello, it's wonderful to see you received courteous and prompt service. We'll see you next time!

September 20, 2022

Dealership Rating
Employee Rating

I was very pleased with the service. I drove 100 miles and wasn't disappointed. More

by jdswagga09@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nenning

Sep 26, 2022

Lexus of Orange County responded

Hello, it's wonderful to see you are pleased with the service you received during your recent visit. We look forward to seeing you again!

September 02, 2022

Dealership Rating
Employee Rating

This dealership is well run. Scheduling an appointment could not be easier. The staff is professional and courteous. I have only good things to say, the continuous alerts in the c More

by RJFOCUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Lexus of Orange County responded

Hello, we appreciate your kind feedback about our service department and courteous team. We look forward to seeing you again in the future!

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