Ariel Szwec

If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman. More

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The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future. More

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kind and welcoming staff. They are patient and want the best for you. great experience. They are patient and want the best for you. great experience. More

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Tyler is an amazing salesman and made my purchase completely painless! The manager Ariel was extremely helpful and gave me the best deal! Highly recommend this dealership! completely painless! The manager Ariel was extremely helpful and gave me the best deal! Highly recommend this dealership! More

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It was a great experience working with Shelley and the team at Arlington Heights Buick GMC! team at Arlington Heights Buick GMC! More

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In the world when you are buying transparency is key Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski More

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Cesar was fantastic in helping me buy this car. Kind, patient, polite and no pressure. Definitely recommend him as your car salesman. Helped explain everything and this dealership is top notch. Tha Kind, patient, polite and no pressure. Definitely recommend him as your car salesman. Helped explain everything and this dealership is top notch. Thank you and so excited for our new purchase! More

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Great customer service not pushy like your “typical” car dealership. Outstanding follow up and customer support. dealership. Outstanding follow up and customer support. More

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Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mike Baker, continues to run a quality service department. More

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David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars. He provided excellent customer service. I plan to use this service department for all my cars. More

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