Arlen Bird | Page 85

Your service department is first rate. I had a recent problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my issues. I will stay a loyal Ford customer because of this exceptional experience. More

by Jgspider Verified Customer Verified Customer

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As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens to be the best. No matter which question that I had concerning my vehicle there was either an answer within seconds or at times an answer before I could get the words out of my mouth. I always come away from the service department with a confidence that the work was performed in a professional manner. Great Job!!! More

by LDOROSCH Verified Customer Verified Customer

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always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More

by jeffbeck011164@aol.com Verified Customer Verified Customer

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Everything was great, as expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall More

by dtaylorfrvw Verified Customer Verified Customer

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Shawn and his staff made buying a new Lincoln Navigator easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. More

by KateBuck Verified Customer Verified Customer

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Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More

by SF6794 Verified Customer Verified Customer

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I was very pleased with there service. I was very happy they gave me a loaner to use since I live in North East. I would recommend to everyone. they gave me a loaner to use since I live in North East. I would recommend to everyone. More

by qudt Verified Customer Verified Customer

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Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT DUNLAP TRUCKING,INC More

by rgdunlaptrucking Verified Customer Verified Customer

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They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More

by 3dd1372 Verified Customer Verified Customer

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John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wanted me to pay partial for this but Doug and John were firm with Fords claim agent that i should not pay anything More

by Jimbo Verified Customer Verified Customer

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