965 Reviews
Write a Review965 Reviews of Arlen Bird
May 29, 2021
As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens to be the best. No matter which question that I had concerning my vehicle there was either an answer within seconds or at times an answer before I could get the words out of my mouth. I always come away from the service department with a confidence that the work was performed in a professional manner. Great Job!!! More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
May 25, 2021
always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
May 23, 2021
Everything was great, as expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall More
Other Employees Tagged: Laurie Garber
May 19, 2021
Shawn and his staff made buying a new Lincoln Navigator easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. More
Other Employees Tagged: Shawn Haas, John Barney, Keaton Chase , Doug Casane, Paul Dedionisio, Laurie Garber, Dana Greenawalt
May 14, 2021
Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More
Other Employees Tagged: John Barney , Laurie Garber
May 14, 2021
I was very pleased with there service. I was very happy they gave me a loaner to use since I live in North East. I would recommend to everyone. they gave me a loaner to use since I live in North East. I would recommend to everyone. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber, Steven McInchak
May 13, 2021
Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT DUNLAP TRUCKING,INC More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
May 12, 2021
They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More
Other Employees Tagged: Laurie Garber
May 09, 2021
John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wanted me to pay partial for this but Doug and John were firm with Fords claim agent that i should not pay anything More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
May 04, 2021
This service department is one of the best I have ever seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable p seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable price. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
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