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Arlene Cochran
Arlene Cochran at Walt Massey Kia

Arlene Cochran | Page 2

Service Advisor

Walt Massey Kia

106 Kia Lane
Mccomb, MS 39648

Contact Me
4.6
40 Reviews

Dealership Experience

1 yr, 3 mos

4.6

40 Reviews

Write a Review

40 Reviews of Arlene Cochran

April 16, 2026

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Employee Rating

Great dealership great people always fast and reliable when dealing with sales people or anyone in the office More

by paytonboudreaux5805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Kimberly Youngblood, Delano Evans, Teiara Scott , Tony Lamoureux, Chris c

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Apr 17, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear our team has been fast, reliable, and great to work with across both sales and the office staff. We truly appreciate your trust and support!

April 16, 2026

Dealership Rating
Employee Rating

Chris was a wonder salesman! He helped me in every way possible! Will definitely be recommending him in the future! More

by kyleebrookepittman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Kimberly Youngblood, Delano Evans, Teiara Scott , Tony Lamoureux

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Apr 17, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear Chris provided excellent support and helped you throughout the entire process. We truly appreciate your recommendation and your trust in our team!

April 15, 2026

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Employee Rating

Friendly and cordial business. Normally quick service. Very thorough in their work. A large and comfortable waiting area. More

by sgtcargo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear our team provides friendly, thorough, and efficient service, and that you’re comfortable while you wait. We truly appreciate your trust and support!

April 08, 2026

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Employee Rating

She did a very good job and very professional. She was on point with everything concerning the care of the car. More

by adwilso70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teiara Scott

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Apr 10, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear she was professional, attentive, and on point with every aspect of your vehicle’s care. We truly appreciate your trust in our team!

March 30, 2026

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Employee Rating

Fast service and friendly staff . .They make u feel at home when u there ..Great staff and Charles Price is the best More

by lyonstina33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Kimberly Youngblood, Delano Evans, Teiara Scott , Tony Lamoureux

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Mar 31, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear our team provided fast service and made you feel at home during your visit. It’s great to know Charles made such a positive impression. We truly appreciate your support and look forward to assisting you again!

March 18, 2026

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Employee Rating

Customer service is outstanding, top notch and very professional, from sales to service,, overall my experience was great!!! More

by pricecharles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Kimberly Youngblood, Delano Evans, Teiara Scott , Tony Lamoureux, Christopher Cheung, Wesley Hubner, Roshellman, Breakfield, Ellis Spring,and so many others

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Mar 18, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re thrilled to hear you received outstanding, professional service from start to finish. We truly appreciate your trust and support!

March 14, 2026

Dealership Rating
Employee Rating

Everyone is always very nice. I always get great service when I take my vehicle there to have it serviced. More

by burgesmelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teiara Scott

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Mar 16, 2026

Walt Massey Kia responded

Thank you for sharing your experience. We’re glad to hear our team consistently provides friendly and excellent service whenever you bring your vehicle in. We truly appreciate your trust and continued support!

March 09, 2026

Dealership Rating
Employee Rating

I was literally stranded, my car had to be towed in. 3 days after my appt, it drove out like a new car at a very reasonable repair fee. Everyone was patient, friendly and professional! Thank you Walt Ma More

by lisahux59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Walt Massey Kia responded

It is remarkable to hear that the team in McComb turned a stressful situation into such a positive outcome. Providing patient, professional service and high-quality repairs at a fair price is a top priority. Your appreciation is greatly valued.

March 02, 2026

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Employee Rating

The dealership is well organized and I’m glad I was given the information that I received. More

by army.vet220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teiara Scott

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Mar 03, 2026

Walt Massey Kia responded

It is wonderful to hear that the organization and information provided met every expectation. Ensuring a clear and well-structured experience is a core focus for the entire team. We truly appreciate the kind words and the continued trust. Thank you for choosing us!

February 26, 2026

Dealership Rating
Employee Rating

Has always done a good job. Very courteous. Only thing that needs working out is the scheduling of appointments overlapping. More

by gptindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Kimberly Youngblood, Delano Evans, Teiara Scott , Tony Lamoureux, Jason Slaughter

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Feb 27, 2026

Walt Massey Kia responded

We appreciate the feedback and the kind words regarding our courteous service. It is a pleasure to consistently meet expectations, though the concerns regarding appointment scheduling are noted. Improving the efficiency of our calendar is a priority to ensure a smoother experience for everyone. Thank you for bringing this to our attention so we can continue to improve!

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