Armando Rodrigues | Page 27

Really a fantastic experience- couldn’t have been more pleased with the car and price. Jason was great. Very knowledgeable and zero pressure. In and out in about 2.5 hours with trade in done and new car pleased with the car and price. Jason was great. Very knowledgeable and zero pressure. In and out in about 2.5 hours with trade in done and new car! More

by Pinczower Verified Customer Verified Customer

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My wife and I had a great experience with all of the staff at Bob Baker. Kelley was tremendously patient as we decided Over a period a week which vehicle would best suit our family. During the p staff at Bob Baker. Kelley was tremendously patient as we decided Over a period a week which vehicle would best suit our family. During the process she never tried to put us in a vehicle that did not meet my wife’s requirements. Thank you for a great experience. Brad and Beth Roberson More

by flowerandlonnie Verified Customer Verified Customer

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Christy was the best! She made the buying process extremely easy and I couldn’t be more excited about my new car! Thank you Christy! extremely easy and I couldn’t be more excited about my new car! Thank you Christy! More

by jadeclaerhout7 Verified Customer Verified Customer

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Was very impressed and appreciative of Sam's work. Even after he had completed the sale, he stayed after hours, taking the time to help show us features on our new vehicle. Excellent and dedicated service. after he had completed the sale, he stayed after hours, taking the time to help show us features on our new vehicle. Excellent and dedicated service. More

by ben_bartlett11 Verified Customer Verified Customer

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Simple and straightforward transaction. Price was commensurate with other offers in other states. Location was clean. Parking lot is small. Sales was not pushy and was patient. commensurate with other offers in other states. Location was clean. Parking lot is small. Sales was not pushy and was patient. More

by justinnn Verified Customer Verified Customer

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Amazing service from start to finish. From the initial email I received from Janette, to signing papers and George who helped me pair my phone and guided me through some key features of my car, I could no email I received from Janette, to signing papers and George who helped me pair my phone and guided me through some key features of my car, I could not have asked for a better car buying experience! No haggle, no hassle and went beyond my expectations. More

by Rsemanisin Verified Customer Verified Customer

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We bought the 2020 Outback Touring XT at Bob Baker Dealership, Carlsbad. Jill was quck to respond, having signed up for Costco Auto Program; good discount. Austin's sales presentation was clear, rel Dealership, Carlsbad. Jill was quck to respond, having signed up for Costco Auto Program; good discount. Austin's sales presentation was clear, relaxed, answered/obtained answers to all our questions. No sense of hurry or pushing. Post buy, he also was quick to respond to my text next day with question. I plan to return in less than 2 weeks for a scheduled car tutorial with him for those things online videos didn't seem to answer or cover; he did give me good instruction set upfront before leaving lot. It's just a lot to take in with so much computerization! Luis in finance took care of us without rushing when the sale went past their closing time, and also answered all our questions we had 3 days later when we returned. Ronnie in parts was polite, took time with us, as we ordered several items. He came out so we could see how scratch guards looked on our car doors before purchasing. Strong face to face customer service by all. Pleasant experience. One draw back is that when they're busy, voice messages left by customers go unattended for longer than should. We were, however, promptly seen on 3rd day post-sale visit when we stopped by after no response call received with multiple messages left at service and finance offices where our calls were directed to. More

by carolynbblessed Verified Customer Verified Customer

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I am very pleased with the used Subaru I was able to find at Bob Baker. 15 minutes to find it, 3 hours to pay cash! find at Bob Baker. 15 minutes to find it, 3 hours to pay cash! More

by carolriggs0 Verified Customer Verified Customer

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Customer service was average. Had three different issue with my purchase. Requested to see two vehicles, only one was available. Requested the all electric car be fully charged prior to visit. It was not with my purchase. Requested to see two vehicles, only one was available. Requested the all electric car be fully charged prior to visit. It was not. I had the stop and charge the car to make it back home. Requested a broken item on a certified used vw be fixed prior to purchase. Was told it would be. Then after purchase, said service dept closed and I would have to set up appt to get fixed or go to another dealership. None of them were addressed in a professional manner. Do not recommend. More

by Del Verified Customer Verified Customer

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Billy was fantastic but finance left me with more than a bad taste in my mouth. If they could get finance as good as sales, they'd be amazing! bad taste in my mouth. If they could get finance as good as sales, they'd be amazing! More

by AleBeeler Verified Customer Verified Customer

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